Fadhil Bin Zulkifli
Choa Chu Kang
Summary
A well-presented, hardworking and confident individual with a positive attitude. Having a friendly personality, good interpersonal skills and the ability to work in a multi-national team environment. Possess a polite and helpful manner. Comfortable working in a fast-paced environment and have a high sense of achievement, organized and able to get work done efficiently and professionally.
Overview
12
12
years of professional experience
Work History
HR Operations - Staff Management
A*STAR- Agency for Science, Technology & Research
06.2024 - Current
- Facilitate the staff movement process which includes staff transfers, contract management, confirmation and exit management.
• Work with the HR partners to deliver a customer-centric HR service and advisory to the line divisions and research entities.
• Provide HR administrative support such as data entry, preparation of letters to staff such as confirmation, contract renewal, secondments and joint appointments. Uploading and updating of increment, bonus in the system.
• Handle end-to-end employment application processes, including staff workpass application, renewal and cancellation in MOM.
• Administer and update staff records onto the HR online database system.
• Ensure employee personnel files are maintained and updated in SAP.
• Handling multiple Research Entities (RI).
HR Operations
A*STAR- Agency for Science, Technology & Research
11.2023 - 04.2024
- Validate, scan, organize, sort and file documents electronically to the HR system and manually to hardcopy files.
- Verify and update files movement.
- Sort and organize the hardcopy files in the compactus room and arrange for off-site retrieval, storage and disposal.
- Creation of P-file for active staff in HR shared drive
- Handling different RI and keying in SAP ID, Staff name in excel sheet to store electronically in the HR shared drive system.
Full Time Operation Admin Support at Swab Ops site
Ministry of Health (MOH) / Health Promotion Board (HPB)
02.2022 - 09.2022
- Registration of clients
- Ensure correct log in to the relevant SRS rooms before initiating client registration process
- Etc: ARI, SHN, PPAT
- Assist in client's registration upon check in through scanning of client's ID/passport and proper verification of client's details
- Check with client for any ARI or Contra-indication symptoms before letting them proceed for their swab test
- Handling Lab tech
- Ensure of keying in client results into the SRS system after their swab test
- Etc: Positive or Negative
- Handling PPAT clients
- Input the correct amount into the POS system for their swab test
- Etc: Client going for cruise
- Key in $15.00 as payment such as Visa, NETS, Master according to client prefer choice of payment
- Handling ARI clients
- Clients who got referred to us from nearby clinics and got ARI symptoms
- Ensure of keying in the correct clinic name, appointment date to SRS system
- Handling SHN clients
- Clients who are from Stay Home notice
- Ensuring to check that they have made online payment and input the correct details in the SRS system
- Experienced in Gowning in with full PPE and seven steps hygiene and proceed as per duties
Full Time HR Registration Officer (Swab Center Frontline worker)
Sembcorp Marine Ltd
11.2020 - 11.2021
- Manually register clients with their IC to verify their profile details
- Asking clients for any COVID-19 symptoms before proceeding
- Single handling 800-1000pax or more of clients everyday on a daily basis
- Interacting/communicate with clients from different nationality daily
- Using SRS system to update their profile details and checking everything before proceeding to submit
- Submit online documents to HPB (Health Promotion Board)
- Printing of their profile details etc: Name, DOB, IC
- Handling clients to do their PCR swab test daily
- Administrative swab duties
Full Time Retail Support Operation Executive
Keppel Corporation (Keppel Electric)
04.2018 - 07.2019
- Operation duties
- B2B and B2C Experience
- Proficient in Microsoft Dynamics-MECOMS system and Oracle application system
- Handling and managing large amount of documentation and huge volume of administration work to be complete at a tight timeline
- Processing and verify of customer supporting applications
- (Ensure error free and completed documents submitted)
- Handling multiple Channel Partners/Vendors
- Creating of renewal contracts for customers
- Replying/follow-up on customers pending documents & enquiries through email and calls
- Processing of submission of Cheques and Giro to the bank for customers
- Administrative skills (Microsoft Excel, Word, Powerpoint, Filling, Paperwork, Invoices, Contracts, Data entry, Mass upload, Hedging, Scanning)
- Processing of termination forms/novation for customers
- Liaising with Vendors/Clients regarding contracts and sales enquiries
- Prepare and sending out invoices/reports monthly to Commercial customers and channel partners/vendors
- Assisting superiors/other departments with any work that requires assistant
- Cross-functional team
- Liasing & communicating with Directors/Managers across all levels regarding confidential documents and information
- Multi-tasking all task that needs to be completed at a tight timeline
- Building relationships with Vendors to maximize long-term cooperation and sales
Part-time Sales Retail Assistant
COTTON ON
12.2012 - 11.2014
- Operating the tills, including cashing up and completing paper work at the start and end of shift
- Assisting and interacting with customers in the selection and purchase of items
- Ensuring that the shop counter is always manned
- Processing cash and credit card transactions accurately & efficiently
- Managing the till, taking money from customers and hanging out receipts
- When required wrapping up purchased items for customers
- Keeping merchandise orderly and neat in appearance
- Handling customers complaints in a professional and diplomatic way
- Keeping the shop floor clean and tidy at all times
- Setting up promotional displays
- Organising promotional events
- Promoting the shop and its products at every opportunity
- Highlighting special promotions to customers
- Restocking the sales areas
- Giving expert advice to customers regarding products
- Cleaning the shop, hovering, polishing etc
- Moving large amounts of stock and merchandise around the shop
- Attend to phone calls and customer enquiries
Education
Diploma - Events Management
Kaplan Singapore
10.2017
Skills
- Client Engagement
- Attention to details
- Presentable
- Professional attitude
- Excellent communication skills
- Telephone etiquette
- Clear communication of ideas and solutions
- Reliable
- Administrative skills
- Proficient in Microsoft Office
- Data entry
- Polite personality
- Helpful
- Confidence
- Strong work ethic
- Fast learner
- Hardworking
- Ability to work in fast-paced environment
- Independent
- Team player
- Social media savvy
- Willingness to learn
- Self-motivated
- High level of work integrity
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
HR Operations - Staff Management
A*STAR- Agency for Science, Technology & Research
06.2024 - Current
HR Operations
A*STAR- Agency for Science, Technology & Research
11.2023 - 04.2024
Full Time Operation Admin Support at Swab Ops site
Ministry of Health (MOH) / Health Promotion Board (HPB)
02.2022 - 09.2022
Full Time HR Registration Officer (Swab Center Frontline worker)
Sembcorp Marine Ltd
11.2020 - 11.2021
Full Time Retail Support Operation Executive
Keppel Corporation (Keppel Electric)
04.2018 - 07.2019
Part-time Sales Retail Assistant
COTTON ON
12.2012 - 11.2014
Diploma - Events Management
Kaplan Singapore
Similar Profiles
Josephine NgJosephine Ng
Senior Manager at Agency For Science, Technology And ResearchSenior Manager at Agency For Science, Technology And Research
Shi Ying TorShi Ying Tor
Research Officer at Agency For Science, Technology And ResearchResearch Officer at Agency For Science, Technology And Research
Ng Bee GekNg Bee Gek
Postdoctoral Research Fellow at Agency for Science, Technology and ResearchPostdoctoral Research Fellow at Agency for Science, Technology and Research