Eylavarasi Dharmaraj
Summary
Experienced security professional with expertise in implementing and maintaining security protocols. Recognized for reliability, adaptability in dynamic settings, and commitment to collaborative teamwork. Skilled in surveillance, incident response, and conflict resolution, fostering team cohesion and operational effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
SECURISTATE PTE. LTD
Singapore
12.2024 - 04.2025
- Welcomed guests with professionalism and courtesy to create a friendly environment.
- Responded promptly in emergencies to minimize risk of damage and injury.
- Conducted regular patrols of premises using company vehicle, bicycle, and foot.
- Handled visitor concerns related to access control procedures with outstanding customer service.
- Applied strict entry measures to maintain secure premises.
- Ensured safety for employees and visitors by conducting ongoing risk assessments.
- Validated photo identification to authorize facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
Sales Assistant
Hua Brothers Essential Sdn. Bhd
Singapore
04.2024 - 10.2024
- Established rapport with customers using active listening and interpersonal skills.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
Hotel Receptionist
Hotel Sfera
Seri Manjung, Perak
01.2021 - 08.2023
- Handled room-related financial transactions efficiently.
- Handled cash transactions with precision, ensuring accurate financial records.
- Efficiently handled reception duties to enhance guest experience during check-ins and check-outs.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Completed late check-ins and directed guests to rooms and facilities.
- Responded to calls promptly within designated time frame, adhering to customer service protocols.
- Ensured accounts remained balanced by running daily verification reports.
Transportation Assistant / Administrative Assistant
Hoon Yoon Crane Services
Ayer Tawar, Perak
01.2019 - 12.2020
- Welcomed guests with professionalism and courtesy to create a friendly environment.
- Responded promptly in emergencies to minimize risk of damage and injury.
- Conducted regular patrols of premises using company vehicle, bicycle, and foot.
- Handled visitor concerns related to access control procedures with outstanding customer service.
- Applied strict entry measures to maintain secure premises.
- Ensured safety for employees and visitors by conducting ongoing risk assessments.
- Validated photo identification to authorize facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
Education
DIPLOMA - MEDICAL LABORATORY
SEGI COLLEGE KL
Kuala Lumpur05.2016
SPM - undefined
SMK TOK JOHAN
Taiping05.2013
PMR - undefined
SMK TOK PERDANA
Sitiawan05.2011
Skills
- Microsoft Office
- E-soft System
- Microsoft PowerPoint
- Customer Service
- Cash Handling
- Teamwork
- Till counting
- Store opening and closing
- Stocking and replenishing
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
- Self-Motivated
- Active Listening
- Teambuilding
- Multitasking Abilities
- Security guard license
- General security
- Superior customer service
- Access control
- Patrol operations
- Visitor tracking
- Access control management
- Premises patrol
- Entrance control
- Patrolling
- Punctuality
- Security camera monitoring
- ID verification
- Emergency awareness
- Patrol techniques
- Self-defense
- Perimeter security
Languages
English - Upper intermediate (B2)
Advanced (C1)
Tamil - Advanced (C1)
Bilingual or Proficient (C2)
Malay - Advanced (C1)
Bilingual or Proficient (C2)
Certification
- Incident Response
- Guard and Patrol
- Threat Observation
- Access Control Management
Timeline
Security Officer
SECURISTATE PTE. LTD
12.2024 - 04.2025
Sales Assistant
Hua Brothers Essential Sdn. Bhd
04.2024 - 10.2024
Hotel Receptionist
Hotel Sfera
01.2021 - 08.2023
Transportation Assistant / Administrative Assistant
Hoon Yoon Crane Services
01.2019 - 12.2020
DIPLOMA - MEDICAL LABORATORY
SEGI COLLEGE KL
SPM - undefined
SMK TOK JOHAN
PMR - undefined
SMK TOK PERDANA