Evelyn Lim

Responsibilities:

· To development & execution Colt’s Partner Development & Success strategy with a focus on the Asia Region.

· Partnering with Cloud Providers, Platform Providers and Technology Companies, to execute on plans that increases & monetizes Colt’s participation with partners in the Asia region.

· to work with Systems Integrators for collaborating with a variety of key stakeholders, both within Colt and the systems integrators to achieve optimal enablement of incremental revenue growth.

· Managing and enriching Partner relationships, leveraging any existing global partnerships in order to deliver business outcomes in the Asia Region. And perform Sales enablement, marketing activities and events specific to Asia customers.

· worked closely with partners in the Asia region with demonstrable experience in Singapore and understand what is required to penetrate and sell technology in an OEM model in complex global organizations.

· Driving joint account activity with designated partners, connecting Colt sellers with their partner account management counterparts and instigating joint discussions and planning to help drive mutually beneficial opportunities forward. This is with the aim to deliver qualified insights to Colt sellers, acting as a trusted adviser to sales and developing a reputation as the ‘go-to’ person for all matters partner related.

· Organizing Sales enablement workshop with Colt Sales team in Japan, Hong Kong and Singapore respectively with partners to deepen Colt & partners Product understanding, target specific market segment and to develop appropriate sales pitch to engage and meet Asia customer requirements.

· working in conjunction with marketing team, sales, product, CRM team, legal and finance organizations to create win-win-win outcomes for the business, and its partners’ customers. Within the Strategy and Transformation division in supporting Colt’s growth.

Key Accountabilities

· Assist achievement of team new business sales and commercial targets as defined Design and implement new strategies to drive business growth in designated portfolio of partners.

· Identify new markets and channels to widen opportunities for new business through designated partners through joint marketing events, workshops and sales enablement sessions.

· Manage and expand key stakeholder network with designated partners and work closely with internal teams to identify and expand networks.

· Identifies potential for co-creation opportunities with partners and joint go-to-market, joint customer events. Oversee and guide negotiation of mutually beneficial partnership terms and volume commitments that are in line with business objectives and strategy.

· Local sales execution of Partner Development & Success Initiatives Iterate joint account mapping with designated partners Connect Colt and partner account executives. Facilitate contact and instigate joint discussions and planning Local liaison with partners. Drive local adoption of new Colt products and services with sales and partners.

· Working on partners contracts, internal sales process to support partnership and deliveries to ensure successful deliver of service that were co-sale and resell to our customers.

Responsibilities:

· Responsible for leading both Carrier sales and International Carrier sourcing.

· Strategically initiating and closing reciprocal partnership and business opportunities with carriers.

· Construct and negotiate market competitive prices, service level agreement (SLA). Commercial-IRU / long / short term lease commercial agreement, “Sell” & “Buy” MSA, Bilateral MSA with GSPs, Regional Carriers and Local Carriers.

· In SPTel, special task force for setting up VPoP network with cloud provider partners. Global initiative.

· Negotiate and Source for International Lease Circuit (Submarine Cables).

Carrier Sales:

· Lead a team in managing GSPs, regional and domestic carrier businesses. Drive revenue growth and acquire new international carrier partners onto SPTel carrier base.

· Carrier partners (GSPs) includes AT&T, OBS (Orange Business), TI Sparkle, Tata, Bharti, Telstra, PCCW, NTT, China Telecom, China Unicom, China Mobile, Indosat, GlobeTel, Telekom Malaysia, Alibaba, Microsoft, SingTel , Starhub, M1, MyRepublic, ViewQwest, TPG, etc.

International Alliances (Procuring/Sourcing):

· To build SPTel Global Backbone reach via Global Partnership. Procure and source for competitive International Services (Global Submarine cable network), local loops to support other sales unit including SPTel Enterprises’, Government sectors’ (ST Group and SP Group) International requirements.

· Setup international virtual PoPs / physical PoPs to service all sales unit (Lead for the special task force VPOP).

· Negotiate with cloud provider partner for poc and test bed for setting up SPTel VPOP.

· Concluding Joint Partnership Agreement, Bilateral MSA and Buy MSA with Global Partners.

· Drive cost saving through active renewals and term negotiations with Alliance Partners.

· Manages opex and capex budget towards SPTel goal to setup global international platform or point of presence (POP).

Product portfolio:

· International submarine cable systems and local loops like Dark Fiber, Layer 1 (DWDM), Layer 2 (Metro Ethernet) Layer 3 IPVPN and Direct Internet Services, FM, SDWan services, Direct cloud service to AWS cloud, Alicloud, Azure, Google cloud, etc.

Responsibilities:

· Take lead on major Carrier customers mainly Tier1 Customers: SingTel, Starhub, KDDI, Tata, BT, Orange, CMI, etc. Total Revenue amounting to US$ 10million TCV. Maintain and grow existing revenue.

· Initiate Buy and Sell opportunities with these Tier 1 carriers focusing on businesses within China Market (Local Loop – MPLS, VPN and Internet DIA services, local Dark Fiber and International Submarine Cable Business) and ILC businesses (including layer1, layer2 and layer 3 services)

· Work with CBC Product House, Engineering and Pricing team to customize Service to Carrier Customers.

· Negotiate Agreement, Legal clauses with internal team and Carrier customers to mitigate gaps and expectation of services delivered. And led a Sales Team for Carrier business.

Responsibilities:

· Lead & manage off-net backbone acquisitions (Buy), commercial negotiations and optimization in Global Network (excluding India) for Tata through building cost optimized backbone network. Product in specific includes APAC, Global Submarine Cable Network and in-country Local Loop Services, Backhaul, MPLS Network, IP & VPN Network. APAC regions include: Singapore. Malaysia, Indonesia, Thailand, Philippines, Vietnam, Cambodia, Laos, Myanmar, Hong Kong, Japan, South Korea, China, Mongolia, Australia, New Zealand, Papa New Guinea etc.

· Provide off-net network solutions for network roll out & services provisioning in time and maximize network availability & efficiency. These are mainly for building up TATA own infrastructure network (POPs) into APAC regions. These regions will include countries where TATA has an operating License or into regions where TATA work with Partners through Joint Partner Agreements.

· Proactively manage off-net backbone operating budget against AOP Plans, formulate and align off-net backbone strategy and initiatives to identify, develop and drive for cost optimization measures including consolidation of TATA Global infrastructure for respective Product Houses (like IPLC, MPLS, IP, VPN, Video Conference and MHS team).

· Negotiate market competitive pricing, commercial terms, short term and long-term capacity agreements, Master Service Agreement (MSA) and Service Level Agreement (SLA) with vendors for off-net backbone network (Bandwidth/Fibre) globally.

· Manage off-net backbone opex budget and drive target cost optimizations.

· Take initiatives and constantly interface within Network Capacity Planning (NCP) team, Line of Businesses (LOBs), engineering teams and other internal business users to identify, develop and implement cost savings measures (e.g. on-net migration, commercial negotiations and renewal, long term contract)

· Work closely with internal team, LOBs, other engineering teams & other internal business users to understand their business requirements and align off-net backbone strategy.

· Devise strategies and processes to track the enhancement of carrier networks (routes available, POPs available, etc.) and evaluate their usefulness.

· Work closely with internal vendor management teams for tracking & closely monitoring vendor performance on delivery and service availability & manage escalations with vendors to strive for ongoing improvements and quality services.

· Build and maintain strategic carrier relationship with off-net backbone vendors globally.

· Audit & optimize off-net backbone purchasing process, aiming to create efficient and SOX complied workflow.

· Conduct goal setting and performance review for the team; Drive team development, engagement and reward initiatives.

Achievements:

1. Year 10/11 Achieved the Club 100 award.

2. Year 07/08 Achieved 25% revenue above target - Club 100.

3. Won the Pace Achiever for the year 04/05.

4. Won the best contract award for the year 01/02.

Responsibilities:

· Led a team of Account Managers taking care of European based GSPs. Revenue base of approx. S$45 million revenue stream for the entire European based wholesale business.

· Managed relationship with 1st Tier carriers Global Service Providers (GSPs) - overseas Telco like Orange – FT, BT, Cable N Wireless, Reach Australia and Hong Kong, T-Systems (Deutsche Telekom), Belgacom and other local Singapore based carriers like the Facility Based Operators (FBOs) and Service Based Operator (SBOs) customers. Local based carriers include Mediaring, Starhub Cable Vision and Intercall.

· Customised SingTel Product offering to fit into requirements of the above GSPs and local FBOs and SBOs carriers with specific committed revenues. Drawn up specific legal terms and conditions with the legal team to customize these Products offering in specific Letter of Agreement to these GSPs and local carriers. Formalised and completed legal documentation with these carriers.

· Strategized opportunities to retain, grow and increase sales with these carriers. Main product focus are Telco services like Wholesale Voice and Wholesale Data. Fibre Optic network, Submarine cables and Satellite business (FBO). Mainly 1st and 2nd layer Network business with SingTel.

· Concentrated mainly on Sales Prospecting and Solution Provision via Sales Packaging, Promotional Packages and finalize Legal Sales Terms and Conditions to be offered to the GSPs.

· Periodic travelling required to meet the main purchaser of these customers in their HQ in Hong Kong and Europe (London and Frankfurt).

Senior Account Manager (Year, 2000-2001)

Responsibilities:

· Managed and led a team of five Assistant Account Managers (AAM) in achieving total revenue quota (S$20mil - Year 2000).

· Strategy to market was to retain and grow existing corporate accounts, mostly SME market.

· Planned and led strategies development to deep dive into designated SME accounts,

· Involved with customer Executives to develop and recommend Network solutions to cater for new business setups.

· Integrate customers’ current LAN network into their future WAN requirement.

· conduct competitive sensitivity analysis to maintain market competitiveness

· Product range includes International Lease line, Frame Relay Network, IP, International voice Products, Singnet product, Telephony Products, ATM, ISDN-2/ISDN30 and the whole suite of SingTel products including mobile phone, WAP, paging, etc.

Corporate Account Manager (Year, Jun 1999-2000)

Responsibilities:

· Managed Accounts from the SME market.

· Retained and grew existing accounts

· Recommended network configuration and recommended the essential type of hardwares to support such configuration.

· Types of products to sell were ILC, FR, IP, International voice products, Singnet products, Other Telephony products, ATM, ISDN-2/ISDN-30 and the whole suite of SingTel Products including mobile phone, WAP, Paging, etc.

· Some of my key accounts includes: Sembawang Corporation, Endress + Hauser and Christiania Bank.

Responsibilities:

· Handled individual portfolio of high net worth customers with deposit of above S$200,000 with the bank.

· Market existing Third-Party Unit Trust Fund from recognized Fund Managers like Templeton, Aberdeen Asset Management Asia, Govett Investment, Nicholas Applegate, Rothschild Asset Management, Schroders and Many other local Asset Managers.

· Include market Investment linked product for Insurance Company like AXA Life and AIA.

· Expanded and maintained existing customer portfolio. Get referrals from existing base mostly Indonesian and Malaysian customers by deepening relationship through lunches, telephone contact, etc.

· Meet personal target monthly for mortgage loans, Overdraft, Fixed Deposit fund, Foreign Currency deposit, and other forex business.

· Understand market conditions and focus of market to give appropriate advice to customer to reinvest their funds. Obtain special rate for client deposits, foreign exchange and book special rate for their futures contract and other forex business.

· Submit proposal for approval from Credit department for new mortgage loan business, Overdraft, etc.

Responsibilities:

· Marketing of GE life products, include Life Insurance, Endowment, Single premium plan, Unit Trust plan, Fixed Deposits and Saving Accounts, etc.

· Development of client base, follow up & involve contact with client base. Account coverage on high net worth customer, handle existing deposit based customers.

· Set up guideline for tellers & backline staff to generate leads and maintain enthusiasm among the staff.

· Conduct monthly training sessions to branch staff including the Assistant Manager, Bank Officers and Tellers.

· Attended training courses: Think on your feet, Team building camp and Team building workshop.

Responsibilities:

· Administrate projects, exhibition setup, etc.

· Responsible for maintenance of wax-museum.

· Work on budget for projects, co-ordinate successful completion of exhibits.

Responsibilities:

· maintain accounts (full sets)

· Payroll establishment.

· Recruitment of laborers