Evelle Lee
Overview
11
11
years of professional experience
Work History
Admin Cum Account Assistant
Autopest Pte Ltd
02.2023 - Current
- Supported the timely completion of month-end closing.
- Managed accounts payable and receivable processes.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management.
- Coordinated office supply inventory management, proactively ordering necessary items.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Management Trainee
BottomSlim New York Pte Ltd
08.2013 - 01.2023
- Handled day-to-day customer inquiries and suggestions courteously and professionally at retail outlet.
- Analyzed customer feedback to identify areas for improvement.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced team performance by implementing effective communication strategies within the group.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development.
Education
No Degree - Diploma in Business Administration
PSB Academy
04.2001 -
Skills
Data Entry
Invoice Processing
Bank Reconciliation
Document Management
Administrative Support
Customer Relations
Languages
Chinese (Mandarin)
English
Malay
Timeline
Admin Cum Account Assistant
Autopest Pte Ltd
02.2023 - Current
Management Trainee
BottomSlim New York Pte Ltd
08.2013 - 01.2023
No Degree - Diploma in Business Administration
PSB Academy
04.2001 -