Eve Gan
Summary
Productive Administrative Executive with years of experience in data management, customer relations and complex problem-solving. Oversees project sales operations and handles all administrative needs with efficiency and professionalism. Advanced skills in Microsoft & SAP Application.
Overview
6
6
years of professional experience
Work History
Senior Sales Admin Executive
Rigel Technology (S) Pte Ltd
07.2019 - Current
- Provided administrative support to clients internally and supported needs for materials organization.
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Expertly organized logistics for functions both within and outside of organization
- Created and updated records and files to maintain document compliance
- Identified communication channels to set roadmap to distribute information
- Monitored sales team performance and provided constructive feedback
- Developed and maintained knowledge of current sales and promotions
- Kept detailed track of sales and customer information in company system
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Maintained up-to-date knowledge of products and services offered to customers
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time
- Coordinated with other departments to provide smooth execution of sales initiatives
- Participated in store meetings and product training sessions to understand and sell items
- Trained, coached, and mentored new sales associates for maximum performance
Share Registry Officer
Boardroom Corporate & Advisory Pte Ltd
01.2018 - 07.2019
- Support administrative duties
- Handling volume of calls and emails
- Support client Shareholders’ Meetings (AGM/EGM/SGM) for listed company and non-listed company
- Provide registration and polling services for meetings
- Provide high level of client services by communicating and servicing them proactively
- Process corporate actions, transfer, distribution dividend, right issue, replacement cheque/share certificate, proxy votes and any other client or shareholders’ instructions
- Process and submit transfer documents in according to timeline that fixed by Client/SGX/Trustee/Sponsor
- Manage to control the meeting flow with our IT colleagues/Lumi IT colleagues
- Attend to stakeholders’ enquiries and process all submitted documents
- Carry out any other duties/task point assigned by manager from time to time
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data
Education
BBA - Marketing Management
Multimedia University of Malaysia(MMU)
Malaysia10.2017
High School Diploma -
SMK Tun Tuah
MALAYSIA11.2013
Skills
- Answer Multi-Line Phone Systems
- Developing Marketing Campaigns
- Data Research and Compilation
- Organizational Systems
- Departmental Support
- Workflow Improvements
- Letters and Documentation
- Meeting Minutes
- Appointment Scheduling
- Document Filing and Retrieval
- Database Coordination
- Customer Inquiries
- Report Preparation
- Project Support
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Senior Sales Admin Executive
Rigel Technology (S) Pte Ltd
07.2019 - Current
Share Registry Officer
Boardroom Corporate & Advisory Pte Ltd
01.2018 - 07.2019
BBA - Marketing Management
Multimedia University of Malaysia(MMU)
High School Diploma -
SMK Tun Tuah
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