Eve (Ei Ei Ye Htut Khin)
Sales Admin
Singapore
Summary
Over 7 years of experience as a Senior sales admin, customer relation services and management. Proficiency in maintaining data records, systems, reporting, handling customers complaints, building customer relations, and sales follow up. Capable of working independently with minimum supervision in market research, data collection, reporting and setting up the documentation works.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Sales Manager
GGI Nippon Life Insurance (Nippon Life Japan Insurance Branch)
07.2024 - 08.2025
- Achieved 100% of sales targets for every months.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
- Coordinated office events, seminars and meetings for staff and clients.
- Updated reports, managed accounts, and generated reports for company database.
- Organize and maintain physical and digital filing systems (clients files, projects) through CRM Software.
- Handling correspondence (emails, letters), maintaining records and database.
- Assist in month-end closing, financial reporting, and budgeting.
- Regularly report sales performance, key metrics, and market feedback to senior management.
- Handle any escalations related to agent performance, client issues, or compliance violations.
- Ensure exceptional service quality and build lasting client relationships to foster trust and ensure that all sales activities comply with internal policies and external regulatory requirements.
- Handle customers’ claims, insurance, and welfare-related matters.
- Managing office supplies and inventory and maintaining accurate records of financial transactions.
- Provide ongoing training and support to agents on life insurance products, sales techniques, and compliance guidelines.
- Monitor and analyze sales performance, market trends, and competitive landscape to optimize sales approaches.
- Support agents in customer acquisition by assisting in client meetings, presentations, and closing of sales.
Senior Sales Admin
SKM Steel Holdings Co., Ltd (JV of Mitsui Co., Ltd)
02.2019 - 05.2024
- Acquired new clients and maintained an 85% customer approval rating.
- Evaluating and sourcing quotations and progress payments, proposals, quotations, contracts, work orders, delivery orders, billing and other sales related documents, ensuring accuracy and efficiency.
- Supported sales team with detailed product knowledge, resulting in higher close rates and repeat business.
- Increased sales revenue by developing and implementing strategic sales plans and promotions.
- Managing customer Purchase Orders and customer accounts within the CRM Software.
- Market Analyzing, Data Collection and preparing the Sales Progress Reports, Potential Project Lists, Reporting, Marketing Products and Data as weekly, monthly and yearly to Japan and Singapore.
- Maintain well-organized records by performing administrative duties including filing, data entry, and document control.
- Coordinating the whole working process including design works, production, logistics and payment invoicing till the sales close within factory team and customers.
- Handle order amendments, returns, or cancellations in accordance with company policy.
- Planning the sale activities, marketing routes and meetings for the sales engineer team discussing.
- Implemented CRM system improvements that led to more accurate data tracking and better visibility into the sales pipeline.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Admin cum QS
Ayeyar Hinthar Construction Co., Ltd
03.2017 - 10.2018
- Assist quotations, enquiries and construction orders support with clients.
- Reviewing, checking and comparing the quotations submitted by Subcontractors.
- Provide administrative support to the construction Team to facilitate smooth day-to-day operations.
- Draft and prepare maintenance contracts in accordance with agreed terms.
- Preparing reports on completed fieldwork and as-built drawings.
- Liaising with the client and subcontractors on the clients’ requests and troubleshoot site issues.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Site Admin cum Assistant Engineer
Brilliant Construction Project Management Pte. LTD (Myanmar Branch)
06.2015 - 03.2017
- Provide admin support to the project team at the site.
- Assist Site Manager in handling and maintaining proper records of enquiries or feedback received from residents/tenants, booking of estate facilities and petty cash management.
- Maintenance of office inventory and equipment.
- Preparation of monthly and daily progress reports with site records and photos.
- Support HR activities, such as maintaining labor records and coordinating onboarding activities.
- Editing project reports, specifications, plans, construction schedules.
- Support daily site operations to keep things running smoothly.
- Manage office supplies and keep track of inventory.
- Collaborate with site engineers to optimize shop drawings design and approved drawings.
- Witnessing the tensile strength of proposed steel, trail mix and compressive strength of concrete.
- Assisted in development, design and execution of projects.
- Developed comprehensive engineering documents for all projects.
Education
Bachelor of Engineering - Civil Engineering
West Yangon Technological University
01.2016
Diploma in Sales & Marketing Management Course of Mini-MBA - undefined
MIBA University
01.2021
Diploma of Specialization - English
Southeast Asian Ministers of Education Organization Regional Center for History and Tradition (SEAMEO CHAT)
01.2015
Skills
Sales reporting
Certification
Certificate in Microsoft office suites and CRM Software
Personal Information
- Expected Salary: SGD 3,000/Per Month (Negotiable)
- Availability: immediate
Preferred Name
Ms. Eve
Availability For Interview
immediate
Earliest Availability Date
immediate
References
- Naw Soe Kyawt Khine, Senior Manager (Business Team), Mitsui & Co., Management Level, (+95) 95170834
- DarLi Win Htain, Sales Manager (Branch Head of Lower Myanmar), GGI Nippon Life Insurance Co., Management Level, (+95) 95055181
Timeline
Sales Manager
GGI Nippon Life Insurance (Nippon Life Japan Insurance Branch)
07.2024 - 08.2025
Senior Sales Admin
SKM Steel Holdings Co., Ltd (JV of Mitsui Co., Ltd)
02.2019 - 05.2024
Sales Admin cum QS
Ayeyar Hinthar Construction Co., Ltd
03.2017 - 10.2018
Site Admin cum Assistant Engineer
Brilliant Construction Project Management Pte. LTD (Myanmar Branch)
06.2015 - 03.2017
Diploma in Sales & Marketing Management Course of Mini-MBA - undefined
MIBA University
Diploma of Specialization - English
Southeast Asian Ministers of Education Organization Regional Center for History and Tradition (SEAMEO CHAT)
Bachelor of Engineering - Civil Engineering
West Yangon Technological University