Evan Khoo
Summary
Versatile and driven professional with track record in strategic thinking and relationship building. Deep understanding of market analysis and business strategy, with exceptional negotiation and communication skills. Offering blend of analytical skills and creative problem-solving abilities, coupled with passion for learning and growth in developing skills tailored for every field of commitments required for each and every designation. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong teamwork, problem-solving, and time-management skills. - Prepared to strive for New career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Director of Business Development
IPhantaci SG KL2
10.2021 - 04.2025
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Social Media Content Creation and Advertising (Instagram / Facebook / TikTok) for target audience capturing and creating Brand Awareness.
- E-Commerce Platform Operation Management & Marketing (Lazada / Shopee / Qoo10 / Carousell ) expanding greater business potential and revenue
- Familiar with Graphic Design Tools (Canva / Adobe Express / VistaCreate / Photopea ) in creating social media graphics / Designing Poster for marketing & Sales of new product launch.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the Business. Improving profit margins without compromising on quality.
- Negotiated, prepared, and signed contracts with clients.
- Drove revenue growth with innovative sales strategies,understanding customer needs and market trends.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
- Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
- Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for Business.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability
- Fostered strong relationships with industry partners to expand business opportunities.
- Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
- Optimized supply chain operations for efficiency, leveraging technology to reduce lead times and costs.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored key business risks and established risk management procedures.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
Personal Assistant & Corporate Secretary
ASIA ASSOCIATION PTE LTD
08.2016 - 09.2021
- Manage Diary/Calendars for Directors including meetings and events, reminding them of important tasks and deadlines.
- Assist with general administrative support such as processing correspondence and letters, photocopying, printing, scanning, typing, couriers, maintaining contact databases, post and others.
- Assist in office administrative matters such as managing office pantry and supplies, office maintenance services (repair works), liaising with facility management, assisting with newcomer onboarding, assisting in company gifting logistics, coordinating and arranging meetings (Minutes Recording), including logistics and venue arrangements etc
- Language Translation Interpreter (Mandarin to English) Vice Versa - Assist Director in communication with Clients /Suppliers /Vendors which varies from different country which includes Chinese and European counterparts. Ensure effective switch and understanding of fluent Translation between English & Mandarin for Contract Outlines/Drafting, Emails, Messages dedicated to the director. Both written and spoken capabilities.
- Arrange and prepare presentations, memos, minutes, materials and documents for various meetings as well as record meeting minutes with accuracy.
- Managed complex schedules and coordinated travel arrangements for senior executives, optimizing time management and resource allocation.
- Facilitated communication between departments, ensuring streamlined operations and timely information dissemination across the organization.
- Work with Finance admin regarding orders, billings and office expenses.
- Devise and maintain office administrative and data systems using proper filing and archiving.
- Assist Directors with reimbursement and petty cash expenses.
- Manage travel arrangements for Directors, including booking flights, visas, car rentals and hotel accommodations / special dietary requirements and planning of travel itineraries.
- Researches, prioritises, and addresses incoming issues and concerns directed to the Director, including sensitive or confidential matters, and determines the appropriate course of action, referral, or response.
- Receiving office guests to the meeting room and arranging food catering.
- Sending of corporate gifts and greeting cards during festive occasions.
- Screen and handle phone calls, inquiries, and requests when appropriate.
- Coordinating office events and activities (team bonding, team lunch).
- Perform general research work including preparation of background documents (e.g., preparation of presentation slides, drafts of simple correspondences, and background information for appointments; consolidate relevant data; generate reports, etc.).
- Negotiated, prepared, and signed contracts with clients.
- Cultivated strong relationships and communicate on behalf of the director with key stakeholders both internally and externally to optimize collaboration efforts across departments.
- Handling confidential and sensitive information with discretion.
Executive Assistant
United Overseas Bank Limited UOB
11.2014 - 06.2016
- Managed communications between the Managing Director and stakeholders, fostering effective relationships and timely responses.
- Coordinated executive schedules, optimizing time management and ensuring alignment with organizational priorities.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Prepared detailed reports and presentations, supporting informed decision-making during senior leadership meetings.
- Acted as liaison between executives and stakeholders, facilitating communication to ensure project alignment with business goals.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Analyzed operational workflows, identifying areas for improvement that enhanced organizational productivity and service delivery.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, HODs and executive vice president.
Telesales Marketer
UBS Alliance Pte Ltd
11.2013 - 11.2014
- Utilized CRM software for efficient tracking of customer interactions and lead generation efforts.
- Worked effectively under pressure during high call volume periods while maintaining a calm and professional demeanor.
- Adhered to company policies regarding data privacy, ensuring secure handling of sensitive client information during the sales process.
- Maximized revenue by upselling products and services to existing customers.
- Achieved consistent sales targets through effective time management and prioritization skills.
- Increased sales by developing strong relationships with clients and understanding their needs.
- Delivered engaging sales presentations that highlighted the benefits and features of products or services being offered.
- Generated new leads through cold calling and persuasive sales techniques, resulting in higher conversion rates.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Followed up with customers to solicit further sales.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Developed extensive knowledge of products and services to better assist customers.
Education
Diploma - Business Management & Information Technology IT
Republic Polytechnic
2015
GCE O’ Levels -
Sembawang Secondary School
2010
Skills
- Leadership and Sales Training
- Bilingual Translation expertise (Mandarin & English)
- Class 3 Driving License
- E-commerce growth management
- Social media engagement/Digital marketing Strategy
- WebDesign & Professional photo capturing and Editing
- Key account/Vendor management
- Revenue growth & Customer engagement
- Industry networking
- Adept multi-tasker
- Strategic decision-making
- Detail-oriented and Attentive
- Event planning
- Stakeholder management
- Business model development and Forecasting/Planning
- Proficiency in software (Microsoft Office / Microsoft Words / Microsoft Excel / Microsoft Powerpoint)
Languages
English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)
Timeline
Director of Business Development
IPhantaci SG KL2
10.2021 - 04.2025
Personal Assistant & Corporate Secretary
ASIA ASSOCIATION PTE LTD
08.2016 - 09.2021
Executive Assistant
United Overseas Bank Limited UOB
11.2014 - 06.2016
Telesales Marketer
UBS Alliance Pte Ltd
11.2013 - 11.2014
GCE O’ Levels -
Sembawang Secondary School
Diploma - Business Management & Information Technology IT
Republic Polytechnic
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