Eunice Ramirez

• Managed cross-functional teams to ensure timely delivery of high-quality tech projects encompassing Product Managers, Software Engineers/Developers, UX/UI, Marketing, Sales, and other key internal partners.
• Leveraged data-driven insights to optimize workflows and improve overall project efficiency.
• Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
• Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
• Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
• Streamlined project delivery by implementing agile methodologies and optimizing team collaboration.
• Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.

Project: LoanTracker , application that consolidated all loan information coming from different upstream application. Loantracker is also used for business processes such as Central Bank Pledging, Collateralization and Secondary Sale. This application is used worldwide with around 400+ active users.

• Engage closely with Asset Liability Management (ALM) & Credit Portfolio Management (CPM) business counterparts to gain comprehensive insights into business strategies, processes, and forthcoming changes, ensuring alignment with the operational context of the ALM/CPM IT team.
• Solely manage end to end delivery in first 3 mos of transition for project value at 400K EUR.
• Conduct project-level analysis and prepare essential documentation, including but not limited to requirements specifications and user stories, configuration of flow of Control-M for scope of application and preparation of SQL scripts.
• Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
• Facilitated requirement gathering workshops and created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
• Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
• Provided detailed project status updates to stakeholders and executive management.

BetterTradeOff (BTO) is a Singapore-headquartered Fintech & Insurtech start-up company offering life planning solution to B2C and B2B clients (local and international banks and insurance companies)

Achievements:

• Lead implementation of Agile methodology across company, increasing productivity by 90% and employment of features faster.
• Lead Business Analysis on features for B2C and B2B projects

Responsibilities

• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
• Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
• Assessed and analyzed customer requirements to develop effective IT project plans.
• Led system integration efforts, working closely with external clients and internal teams to ensure seamless delivery.
• Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.
• Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
• Monitored and tracked project progress to support timely completion.

• Spearheaded end-to-end process of business analysis, requirements gathering, and meticulous documentation for reports within Trade Finance and Loan platform such as data mapping, creation of SQL scripts, and formulation of comprehensive functional and non-functional specifications.
• Gained extensive knowledge in data entry, analysis and reporting.
• Enabled data-driven decision making with advanced analytics tools, generating valuable insights for organization.
• Created dashboards to monitor and track key performance indicators.
• Optimized test coverage by maintaining well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
• Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on end-user experience.

RealPage is a company delivering Property Management Software & Real Estate Management. I worked with RealPage for providing third party integration of our products to our clients through API with a budget ranging from 500K-1M USD.

Project: Integration to internal and external clients thru API Gateway

Responsibilities

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Produce high-quality requirements specification, wireframes, flowcharts, use cases and data mapping to drive full API integrations
• Participate in User Acceptance Testing (UAT) to ensure quality of features before deploying to customers
• Conduct workshops to customers to train them how to use features and enhancement maximizing higher customer engagement