MA EUNECE POSADAS REUNIR
Summary
A career service professional eager to make valuable contributions to your company and willing to learn new skills, take on challenges, and complete any education/training necessary for career growth. Accomplished team leader with in-depth experience consistently rising through ranks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly committed with hardworking mentality to maintain and deliver beyond set expectations.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Singapore Post Ltd
05.2011 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Checking and balancing of cash/stocks under my custody to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Handles on-the-job training of new employees and evaluate their performance and conveyed constructive feedback to improve skills.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Branch Operations Specialist
LandBank of the Philippines
12.2001 - 04.2011
- Conducts financial needs analysis and recommends appropriate products to meet client requirements.
- Provides information on various bank products to potential clients and assist throughout the completion of the application process while strengthening client relationship.
- Handles all remittance related transactions.
- Prepares various reports for month-end reconciliation.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Was assigned to various positions such as New Accounts Clerk, Bank Teller, CASA Bookkeeper, Clearing Assistant, Executive Secretary, ATM-in-Charge, Loans Bookkeeper, and Branch Operations Supervisor.
Sales Executive
Digital Telecom Systems, Inc.
05.2000 - 10.2001
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Field Researcher
Prosearch Inc.
05.1999 - 05.2000
- Gathered and organized information for research purposes.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Interpreted data analysis results to draw inferences and conclusions.
- Developed data collection strategies and monitored data quality for optimal research results.
Field Editor
AC Nielsen Phils.
11.1998 - 04.1999
- Edited and revised wide array of content for accuracy, clarity and consistency.
- Established and implemented workflows to streamline editing processes.
- Collates, sorts, and encodes all the information for report preparation.
Education
MBA - Major in Financial Management
Trinity University of Asia
Philippines10.2010
Bachelor of Science - Business Administration - Major in Management
Philippine School of Business Administration
Manila, Philippines04.1998
High School Diploma -
Espiritu Santo Parochial School
Philippines04.1994
Elementary Education
Andres Bonifacio Elementary School
Philippines03.1990
Skills
- Overseeing Employees
- Directing Team Members
- Strategic Planning
- Customer Relationship Management
- Microsoft Office Expertise
- Transaction Monitoring
- Operational Efficiency and Safety
- Accounts Payable and Accounts Receivable
- Employee Coaching and Mentoring
- Team Motivation
- Financial Management
- Product and Service Knowledge
Trainings Attended
- Seminar / Dialogue on Anti-Money Laundering Act
- Retooling of ATM Balancing and Accounting Procedure
- Expansion of the Environmental Management System
- Deposit Generation Campaign
- Briefing on Credit Card Administration Lending
- Canofile Document Imaging System
- Seminar on Branch Operations
- Livelihood Loans Online System Training
- Training on Customer Information & Central Liability System
- Bureau of Internal Revenue Oncoll Briefing
- LandBank I-Access Orientation
- Seminar on Timekeeping
- Express Payment System (EPS) Orientation
- Counterfeit Detection and Familiarization
- Interbranch Transaction Online System Training (IBTOLS)
- WINACICDES
- WeAccess Administrators & Help Desk Training
- Cashiering Operations
- Bank Frauds & Forgery Detection Seminar
- Basic Operational, Market and Credit Risk Management
- Deposit Generation Campaign for Private Low-Cost Accounts
- Re-Orientation Seminar on ATM Operations and Remittance Products
- Various trainings sponsored by Singpost (can be furnished upon request)
Timeline
Assistant Manager
Singapore Post Ltd
05.2011 - Current
Branch Operations Specialist
LandBank of the Philippines
12.2001 - 04.2011
Sales Executive
Digital Telecom Systems, Inc.
05.2000 - 10.2001
Field Researcher
Prosearch Inc.
05.1999 - 05.2000
Field Editor
AC Nielsen Phils.
11.1998 - 04.1999
MBA - Major in Financial Management
Trinity University of Asia
Bachelor of Science - Business Administration - Major in Management
Philippine School of Business Administration
High School Diploma -
Espiritu Santo Parochial School
Elementary Education
Andres Bonifacio Elementary School
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