Microsoft Excel - Macro & Query
Eugene Yan
Physical Distribution Executive
Singapore
Summary
Profile
Professional logistics leader equipped for demands of managing distribution operations. Proven ability to optimize supply chain processes, ensure timely deliveries, and maintain high standards of inventory control. Strong emphasis on team collaboration and achieving results, adaptable to dynamic environments. Skilled in warehouse management, transportation coordination, and process improvement, with focus on operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Physical Distribution Executive
L'Oréal Travel Retail Asia Pacific
03.2022 - Current
- Lead end-to-end physical distribution for Travel Retail APAC, overseeing warehousing, 3PL operations, order fulfillment, inventory control, transportation, and S&OP alignment across multiple markets.
- Manage 3PL performance and SLAs; drive continuous improvement to lift fill rate and inventory accuracy, reduce cost per order and lead time, and cut damages by 20%.
- Lead the continuous improvement plan with our partners to streamline operations, minimize waste & achieve cost savings without compromising service quality - e.g., sourced and onboarded a vendor for 100% recycling in HK
- Execute inventory governance (cycle counts, root-cause analysis, reconciliation) to maintain high stock integrity across DCs and bonded facilities.
- Partner with Sales, Demand Planning, and Finance to align supply, allocations, and launch readiness; support S&OP with capacity, service, and risk/mitigation inputs.
- Leverage SAP, Excel/SQL, and Power BI to build dashboards, analyze operational drivers, and implement corrective actions; automate reporting to improve visibility and decision speed.
- Deliver network changes and process automation to optimize lane routing, DC throughput, and container utilization (by 10%); achieve cost savings and service stability while supporting sustainability goals (mode shifts, carton/right-size, waste reduction).
- Lead root-cause and corrective action programs with 3PLs to reduce lead-time variability and damages; process optimization.
- Drive logistics processes (root cause analysis, packaging tests) with S&OP and QC teams across multiple continents as well as 3PLs, ensuring optimal inventory quality control.
- Developed and executed warehouse consolidation strategy that cut logistical operation costs by 20%, saving $500,000 annually.
- Implemented a revamped ABC classification inventory system to reduce excess stock by 25%, enhancing warehouse operational efficiency.
- Collaborated with cross-functional teams to resolve distribution challenges, improving delivery lead times by 15% and boosting customer satisfaction.
- Managed cost control of distribution warehouse and implemented cost-saving measures through reevaluation of supply chain management practices.
Senior Supply Chain Executive
Beam Suntory Asia Pte. Ltd.
11.2015 - 07.2021
- Integrate logistics with sales, order management, accounting, and shipping processes
- Implemented targeted resolution protocols and personalized service approaches, 25% increase in customer satisfaction scores
- Streamlined communication channels and optimized ticket prioritization, 30% reduction in average response time
- Introduced performance metrics and conducted regular skills training sessions, 20% boost in team productivity
- Developed comprehensive troubleshooting guides and coached junior staff on conflict resolution strategies,15% decrease in service escalations
- Implemented automation solutions to optimize productivity
- Managed high complexity accounts in China, India, Hong Kong, Korea (multi-channels)
- Lead and developed the order and inventory management for new distribution route in South Korea
- Managed preparation and timely filing of compliance documents across multiple Asian markets, 100% regulatory submissions' accuracy
- Streamlined product registration processes with local authorities, 25% reduction in approval cycle time
- 15 cross-border regulatory projects. Coordinated with internal teams and external agencies to ensure alignment and compliance
- 25% inventory reduction. Optimized supply plans using advanced demand forecasting models
Education
Bachelor of Arts - Political Science
York University
Canada 04.2001 -
Skills
Logistics & Distribution
Inventory Management
Warehouse Operations
Project Management
Team player
Problem resolution
Analytical skills
Expense control
Quality management
Accomplishments
- 'Spirit of Southeast Asia' award in 2020
- Finalist in a global organization award; '2018 Vision Into Action Award' in 'Building Winning Markets -Rising Stars' category
Software
Microsoft Visio
SAP ERP
SAP HANA
Salesforce
Planisware
CompliantPro
Certification
Incoterms 2010
Timeline
Physical Distribution Executive
L'Oréal Travel Retail Asia Pacific
03.2022 - Current
Import/ Export Documentation and Shipping Procedures
03-2018
Letter of Credit
04-2017
Senior Supply Chain Executive
Beam Suntory Asia Pte. Ltd.
11.2015 - 07.2021
Bachelor of Arts - Political Science
York University
04.2001 -