Eugene Loh
Singapore
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Performance-oriented sales leader offering exceptional record of achievement over 20-year career.
Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Forward-thinking approach to developing territories, boosting efficiency and strengthening processes.
Dedicated to enhancing customer retention with service-focused approaches.
Demonstrated record of accomplishment in cultivating strong sales channels.
Demonstrated record of success as a sales and team leader with exceptional relationship-building skills, a persuasive communication style and a motivational approach.
Highly experienced with sales & marketing and capable of learning new products, services and processes quickly.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
General Manager
Epic Technology Pte Ltd
09.2019 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability in first year operations.
- Drove year-over-year business growth by 20% while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Developed effective business plans to align strategic decisions with long-term objectives to achieve 20% growth year on year
Area Sales Manager
SMC Corporation (Singapore) Pte. Ltd
09.2007 - 09.2019
- Partnered with 5 sales team members and leveraged strong negotiation skills to close tough deals with key clients
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Analyzed sales data and kept up to date with market trends.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Trained new associates in successful sales and performance strategies
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Assisted sales team with completing customer transactions and managing issues
- Demonstrated exemplary customer service by engaging clients on sales floor
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs
- Coordinated office operations and kept store in compliance with company standards
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
- Researched new products and services to drive revenue and support short- and long-term strategies
- Reviewed and analyzed operational records and reports to project sales and determine profitability
- Liaised between customers and product development team to recommend product improvements
- Ran weekly inventory reports to verify highest grossing products were properly stocked and readily available
- Expanded territories through customized mentoring, streamlined operations and personalized business relationships
- Attracted new clientele and developed customer relationships by hosting product-focused events
- Developed monthly team action plans and monitored progress.
- Built lasting relationships with key clients through outstanding customer service interactions.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory by 15%.
Process Engineer
Chartered Semiconductor Manufacturing
01.2006 - 09.2007
- Established project schedules and ensured that milestones were met in 3 month period.
- Collaborated with technologists to address operating issues, support rapid recovery and minimize service disruptions.
- Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
- Reviewed processes, identifying areas that required improvement.
- Established project schedules and monitored tasks to meet milestones during each phase.
- Evaluated proposed project economics and identified alternative solutions and designs producing improved results at reduced costs.
Flight Schedule Engineer
Singapore Airlines
01.2003 - 12.2005
- Managed entire 120 aircraft flight schedule including on site evaluations, and engineering airworthiness.
- Developed team communications and information for engineering meetings
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Responded to technical concerns quickly and effectively devised solutions.
- Performed quality control procedures on equipment and materials.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Worked flexible hours across night, weekend and holiday shifts
Education
Bachelor of Commerce - Marketing Management And Research
University of Western Australia
Singapore07.2007
Diploma - Microelectronics
Temasek Polytechnic
Singapore06.1999
Skills
- Managing Operations and Efficiency
- Team building and development
- Territory management
- Financing application management
- Business Forecasting
- Market and Competitor Research
- Profit and Loss Control
- Vendor management
- Database management
- New account development
- Administrative Management
- Focus and Follow-Through
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
General Manager
Epic Technology Pte Ltd
09.2019 - Current
Area Sales Manager
SMC Corporation (Singapore) Pte. Ltd
09.2007 - 09.2019
Process Engineer
Chartered Semiconductor Manufacturing
01.2006 - 09.2007
Flight Schedule Engineer
Singapore Airlines
01.2003 - 12.2005
Bachelor of Commerce - Marketing Management And Research
University of Western Australia
Diploma - Microelectronics
Temasek Polytechnic
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