Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Ng

Summary

Recent Bachelor of Business Administration graduate with experience in managing multi-faceted projects. Over 2 years of experience in project administration, logistics management and human resource development. Efficient, communicative and an excellent team player.

Versatile Program Executive with 1 years of comprehensive experience planning and monitoring program execution in the education industry. Well-versed in creating and managing program budgets and identifying and addressing problems and potential risks. Self-assured team builder possessing outstanding organizational and analytical abilities. Thorough knowledge of performance evaluation and change management principles paired with proficiency in Microsoft Office.

Overview

6
6
years of professional experience

Work History

Programme Executive

PSB Academy
08.2024 - Current
  • Served as the primary liaison for assigned academic programs coordinating end-to-end delivery and providing prompt updates to ensure smooth operations for 1,000 students in total.
  • Supported lecturers on all programme-related administrative processes and logistics such as setup of LMS (Learning Management System).
  • Monitored validity and compliance of international students’ passes in accordance with ICA requirements.
  • Facilitated the enrolment process for both new and current students with timely dissemination of student timetables
  • Processed applications for re-enrollment, deferments, re-examinations, module exemptions, candidature extensions, course transfers and withdrawals.
  • Tracking and reporting student attendance, issue warning/exam bar letters and prepared monthly attendance summaries.
  • Conducted class visits and module evaluations to engage with students to discuss academic progress and gather feedback for continuous improvement.
  • Monitored student fee payments and followed up on outstanding amounts in coordination with the Finance Department.
  • Collaborated with lecturers to resolve student issues, ensuring timely and student-centric solutions.

Assistant Program Director

Aktivate Education
05.2022 - 08.2024
  • Assisted with the recruiting and mentoring of new outdoor instructors.
  • Supervised camp activities with an emphasis on soft skills and leadership qualities.
  • Trained outdoor instructors on conducting events and following safety procedures.
  • Organized and kept logistics equipment well maintained
  • Managed logistical aspects of multi-day camps including route planning, meal collection, transportation and vendor coordination, and campsite selection for seamless execution of itineraries.
  • Facilitated debriefing sessions with campers and other instructors after each activity for reflection on personal growth, accomplishments, challenges faced, and areas for improvement.
  • Developed strong communication and organizational skills through working together with other outdoor instructors during programs.

Administrative Intern

Aventis School Of Management
09.2019 - 02.2020
  • Suggested process improvements to make administrative processes and procedures more streamlined.
  • Created and updated student records and files to maintain document compliance.
  • Processed student payment invoices to assist the finance department.
  • Conducted research to assist with special projects and recruitment of new students.
  • Compiled and analyzed data to produce reports.
  • Answered incoming phone calls and pleasantly directed calls to appropriate personnel.

Education

BBA - Business Administration

Royal Melbourne Institute of Technology
08.2024

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Logistics Management
  • Knowledge in using Microsoft Office
  • Decision-Making
  • Policy and procedure improvements
  • Conflict resolution
  • Collaborative mindset

Timeline

Programme Executive

PSB Academy
08.2024 - Current

Assistant Program Director

Aktivate Education
05.2022 - 08.2024

Administrative Intern

Aventis School Of Management
09.2019 - 02.2020

BBA - Business Administration

Royal Melbourne Institute of Technology

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Ethan Ng