Shopify
Esther Ling Leun Teck
136, #10-05, Merawoods, Hillview
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Administrator position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Music Teacher Cum Administrator (Marketing)
Harmony Music School
01.2018 - Current
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Utilized social media marketing tools such as Facebook ads to help drive traffic to our website.
- Developed graphic and image assets for both content and digital marketing efforts.
- Edited and sourced images and videos from VideoPad Video Editor, Inshot, Canva and Unsplash.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Communicated with followers to promptly respond to queries and monitor reviews.
- Cross-trained new employees to maximize team agility and performance.
- Promoted offerings by expression passion for company brand, services and solutions to customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Handled calls everyday to address customer inquiries and concerns.
- Coordinated concerts, competitions, special events and music exams for 100 over students.
- Communicated regularly with parents to provide information about children's progress and challenges.
- Developed lesson plans, selected course materials and prepared assignments.
- Conducted parent-accompanied music classes (individual and group) lasting from 30 to 60 minutes each.
E-Commerce Specialist (Part Time)
Singapore
02.2021 - 05.2022
- Built and styled company website from scratch using Shopify.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
- Edited and sourced images and videos from Canva, Pexels and Unsplash.
- Conducted target market research to discover current trending products to sell.
- Evaluated trends to understand competitive environments and assess current strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Completed domain name registrations and maintained website and web hosting account.
- Determined business plan, mission statement and vision.
Accounting and Finance Intern
D.B.E Poultry Sdn. Bhd.
10.2016 - 01.2017
- Supported organizational account management duties under direct supervision.
- Supported finance department payroll administration while monitoring reportable hours of 30 full-time employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Assisted with account reviews and preparation for account reviews.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Extracted and manipulated data using UBS accounting system.
- Conducted periodic inventory inspections and reported out-of-stock and stolen items.
Preschool Teacher
Pioneer Methodist Kindergarten
01.2014 - 10.2014
- Assisted and supervised 30 children through entire school day.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Organized and facilitated monthly parent support group meetings.
- Established positive communication with parents in daily conversation and formal conferences.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Sales Associate
Nutri Pharm Pharmacy
12.2011 - 04.2012
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
- Identified interest in customers by explaining products and services and initiating conversations.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to build rapport and loyalty.
- Greeted customers and helped with product questions, selections and purchases.
Education
BBA (Hons) Banking And Finance
Universiti Tunku Abdul Rahman
Kampar, Perak, Malaysia2017-10
Diploma - Licentiate Diploma of The London College of Music
University of West London
United Kingdom 04-2013
Diploma - Associate Diploma of The London College of Music
Thames Valley University (UK)
United Kingdom 12-2010
Sijil Tinggi Pelajaran Malaysia (STPM) - Arts Stream
SMK Methodist ACS Sitiawan
Sitiawan, Perak, Malaysia 12-2013
Skills
- P > Self-Motivated
- P > Digital Marketing
- P > E-commerce
- P > Attention to Detail
- P > Relationship Building
- P > Business Development
- P > Product Promotions
- P > Client Service
- P > Marketing and Advertising
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Additional Information
My experience attending e-commerce seminars under successful entrepreneurs such as Peng Joon and Julian Yong has offered me many insights into business strategy in the worldwide market. Additionally, I managed to build an online business without any prior experience within a few months. With excellent organizational skills, attention to detail, and hard work, I am a team player who is eager to contribute to the success of the team.
* Expected salary : $4200
Languages
English
Bilingual or Proficient (C2)
Mandarin
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
E-Commerce Specialist (Part Time)
Singapore
02.2021 - 05.2022
Music Teacher Cum Administrator (Marketing)
Harmony Music School
01.2018 - Current
Accounting and Finance Intern
D.B.E Poultry Sdn. Bhd.
10.2016 - 01.2017
Preschool Teacher
Pioneer Methodist Kindergarten
01.2014 - 10.2014
Sales Associate
Nutri Pharm Pharmacy
12.2011 - 04.2012
BBA (Hons) Banking And Finance
Universiti Tunku Abdul Rahman
Diploma - Licentiate Diploma of The London College of Music
University of West London
Diploma - Associate Diploma of The London College of Music
Thames Valley University (UK)
Sijil Tinggi Pelajaran Malaysia (STPM) - Arts Stream
SMK Methodist ACS Sitiawan
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