Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Erina  Wong

Erina Wong

103 Haig Road, #02-01 The Serenno,Singapore

Summary

Enthusiastic marketing graduate with 4 years experience in sales for diverse group of organisation and clients. A creative and dynamic person who is committed to utilizing my skills to further the mission of company.

Overview

5
5
Languages
4
4
years of post-secondary education
3
3
years of professional experience

Work History

Relationship Manager

Linc Financial Pte Ltd
, Singapore
01.2021 - Current
  • Identified and maximized sales opportunities, and increased customer retention rates.
  • Identified client needs and suggested appropriate services and products to enhance client experience.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

Personal Banker

United Overseas Bank Limited
, Singapore
11.2019 - 11.2020
  • Adhered to bank policies and facilitated safe and protected transactions.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Established rapport with new clients to increase satisfaction and loyalty.

Inside Sales Representive

Dell Technologies
Malaysia
09.2017 - 09.2019
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Maintained up-to-date knowledge of all available products.
  • Surpassed sales targets by 180%
  • Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.

Education

Bachelor of Commerce - Marketing

University of Wollongong
08.2015 - 08.2017

Diploma - Business

Inti International College
04.2013 - 05.2015

Skills

    Customer portfolio management

Banking

Business relationship cultivation

Account acquisition

Consultative sales strategies

B2B sales

Persuasive negotiator

Compelling presentations

E-mail and direct mail marketing campaigns

Strategic thinker

Sales pipeline management

Software

Salesforce

Wordpress

Adobe Suite

Hubspot

Interests

Digital marketing

Psychology

Design Thinking

Technology

Timeline

Relationship Manager

Linc Financial Pte Ltd
01.2021 - Current

Personal Banker

United Overseas Bank Limited
11.2019 - 11.2020

Inside Sales Representive

Dell Technologies
09.2017 - 09.2019

Bachelor of Commerce - Marketing

University of Wollongong
08.2015 - 08.2017

Diploma - Business

Inti International College
04.2013 - 05.2015
Erina Wong