Erin Chan
Work Preference
Summary
Dynamic Global Planning Manager with 19 years of experience overseeing high-level planning activities across diverse sectors. Expertise in analyzing reports, developing strategic initiatives, and collaborating effectively with business leadership to drive organizational success. Proven track record in Demand and Supply Planning within the FMCG and manufacturing industries, showcasing resilience and agility in tackling complex challenges. Committed to enhancing forecast accuracy and operational performance, consistently achieving Global DII KPIs while fostering strong relationships with stakeholders and customers.
Overview
19
19
years of professional experience
Work History
Global Planning Manager
Jabil Circuit Singapore Pte Ltd
09.2020 - Current
- Managing Global Demand Planning for 5 major sites (1 direct reports), >50 planners across the globe (Indirect report) - China, Vietnam, India & Mexico=> 2,000 SKUs
- Leading efficient supply demand planning process with local sites and global management team.
- Representing sites for global demand planning solution to customers related to the following areas :
- Inventory control within plant.
- Introducing/ negotiating Vendor Management Inventory or Consignment program.
- Forecast analysis internally for Jabil’s sites, and externally for customers’ sites (which include M&A of multiple customers’ sites).
- Project Management - Transfer projects, ramp up/down supply demand planning.
- NPI lead time analysis
- Machines & material Readiness
- Mass Production timeline & Yields/Quality KPI
- Production and capacity sizing, batch size & MOQ recommendation
- Deploy Material strategies - allocation.
- Strategies weekly MPS drivers, and supply plans.
- Analyse gap & restructure supply demand process within sites.
- Main driver of S&OP / Process improvement
- DII (Day of inventories – reducing from 107 days to
- Reducing Excess & Obsolete – from $22M to $15M
- Monthly Forecast analysis standardization for 5 major sites
- Weekly CTB analysis standardization for 4 sites
- Lead crisis & corrective actions discussion with executive stakeholders internally & externally.
- Identify individual and team strengths and development needs for training.
Senior Material Planner for Asia Pacific
British American Tobacco
11.2014 - 04.2015
- Managed and planned inventory for APAC wrapping materials, liaising with regional suppliers on projects timeline, supply constraints and shipment on time delivery.
- Manage JIT wrapping material with Singapore suppliers to roll out daily shipment schedule.
- Analysis wrapping materials availability for new initiative production.
- Plan & buy wrapping material for Vietnam, Singapore, Australia & Islands’ factories, interacting with approx. 15 categories suppliers across region.
- Responsible for the stock durations, material obsolescence.
- Responsible for maintaining system set up
- Adopt the most cost-effective planning processes, measurements, and controls to achieve lowest total acquisition cost and balance the requirements of Regional Operations, Finance and Global Procurement – eg Tier pricing, blanket orders.
- Responsible for managing WMS write-off policy & practical application within factories, reporting impacts monthly.
- 6 mths - Contract post
Regional Forecaster for Greater China & Asia Pacific
CHANEL ASIA Pacific PTE LTD
03.2012 - 11.2014
- Forecast Management for regular SKUs
- Generate 18 months baseline forecast for HK/Macau market for over 900 SKUs
- Manage inventory converge & allocation for potential out of stock SKUs.
- Continuously improvement on Forecast Accuracy – comparison of Sell-In/ Sell-Thru
- Focal Person on forecast & inventory issues for all Fragrance/SPM (2,700 SKUs)
- Analyze New Initiative vs Regular SKUs keeping it at healthy ratio.
- Analyze Forecast vs Budget (sales target) vs Trend (Bottom-up vs Top Bottom)
- New Product Initiative Management
- Work with Regional Marketing, Visual Merchandising & Global Forecasting team to validate new SKUs projections approx.9-12 months prior to new launches.
- Validate repromotion, cannibalization & discontinuation items tied to new campaign launches
- Provide recommendations on forecast for new SKUs to Asia markets.
- Tracks new launch performance.
- Integrated Planning & Performance Management
- Lead monthly SOP meeting with market to provide support for issue encounter.
- Stock Analysis SKUs rationalization, phase in & out
- Review excess, slow-moving & obsolete stocks for relevant actions
- Handles Quality report to/fro Paris & markets level.
- Process improvement for planning operations.
- Joining BAT for new supply chain experience (Material mgmt.)
Regional Country Planner2
Hewlett Package Singapore PTE LTD
09.2011 - 03.2012
- Daily order fulfillment for ASEAN markets - working closely with various key functions like Customer services, Country Sales Managers, 3rd Party Logistics vendor & internal supply chain team to acknowledge orders & drive materials to fulfill timely customer orders.
- Alert Supply Planner on “A” lists big orders & allocated constraint orders.
- Work with sales team to clear “D” lists stocks
- Integrate Allocation & Classification Process with Supply Planner & Country Sales Managers
- Manage Return order, claims to/from customers & escalation issues.
- 6 mths - Contract post
- Awarded Appreciation Award
Asia Initiative Planner / Salon Professional RBU
Procter & Gamble International Operations PTE LTD
04.2009 - 04.2010
- Continuous improvement Project Management for Initiative Delivery for SEA, JP, China & ANZ
- Track project progress timeline SIMPL (Successful Initiative Management & Product Launch) R&D, Regulation, Artwork, Supply, Demand, Quality, Remnants projection, marketing research & strategies.
- Measure new initiatives performance (9 month after launch)
- Lead regular calls to highlight risk & drive solutions with all stakeholders.
- Negotiate resources for Priority on block-buster project acceleration.
- 3rd year
- Awarded P&G SILVER award
- For studies & Family attention require for granny
Asia Import Planner / Salon Professional RBU
Procter & Gamble International Operations PTE LTD
02.2007 - 04.2009
- Supply Planner for Sebastian (US Plant) & Demand Planner for Asia Pacific ~ 1,500 SKUs
- Daily operations:
- Handle import invoicing process internally, Invoice tracking with finance Dept
- Job aids, Masterdata Information & Planning Parameter, Contact lists & troubleshooting process
- Reengineering planning process Improvement & S&OP Requirements for Team Capability Building
- Standardized PIPO ordering process guideline for Markets & Plant ordering.
- Inventory Control & Forecast Accurancy.
- Reviews out of stock, Missed Cases (unmet demand), Non-Performing Inventory (NPI) & Forecast Accuracy, Initiatives Supply Updates & Any Other Supply/Quality Issues.
- Identify Supply gaps or potential missed case, suggest corrective steps to close gap.
- NPI tracking & reduction.
- Implement Master data Renewal for Planning & replenishment attributes.
- Develop Potential Out of Stock Report, Process, Guideline & S&OP
- Project management - Asia System Integration (Wella Platform to P&G SAP Platform)
- Setup Plant Supply chain – Planning, Export operation & Service Level Agreement (SLA)
- Import Plant new DRP design – identify impact.
- Import Plant system Mapping & Matching integration.
- 1st & 2nd year
- Awarded P&G SILVER award
Education
GMAT Test -
ICON
01.2011
Bachelor Degree - Business Transport and Logistics Management
Royal Melbourne Institution of Technology
01.2006
Diploma - Logistics Engineering and Management
Ngee Ann Polytechnic
01.2005
GCE “O” Level - undefined
Greenview Secondary School
01.2001
Skills
- AI-driven analytical forecasting
- supply & demand Data analysis expertise
- Effective communication
- Trend identification skills
- Inventory management
- Supply chain planning
- Operational capacity analysis
- Supplier relationship management
- Inventory safety stock consignment program
- Supply Demand Planning
- Experienced in MS Project management
- proficient in team collaboration
Accomplishments
- 2025, Achieved cooperate Stretch target by driving E&O analysis through out 4 sites timely.
- 2024, Achieved DII KPI through effectively helping with reducing total inventory by 20M USD.
- 2008, P&G Silver Award
- 2009, P&G Silver Award
- 2007, Degree with Distinction Award
- 2004, Diploma with Merit Award
- 2002 & 2003, Book Prize Award
- 2002 & 2003, Ngee Ann Outstanding Academic Award
Languages
Bilingual capabilities (written and verbal) in English, Chinese and Cantonese
Timeline
Global Planning Manager
Jabil Circuit Singapore Pte Ltd
09.2020 - Current
Senior Material Planner for Asia Pacific
British American Tobacco
11.2014 - 04.2015
Regional Forecaster for Greater China & Asia Pacific
CHANEL ASIA Pacific PTE LTD
03.2012 - 11.2014
Regional Country Planner2
Hewlett Package Singapore PTE LTD
09.2011 - 03.2012
Asia Initiative Planner / Salon Professional RBU
Procter & Gamble International Operations PTE LTD
04.2009 - 04.2010
Asia Import Planner / Salon Professional RBU
Procter & Gamble International Operations PTE LTD
02.2007 - 04.2009
Bachelor Degree - Business Transport and Logistics Management
Royal Melbourne Institution of Technology
Diploma - Logistics Engineering and Management
Ngee Ann Polytechnic
GCE “O” Level - undefined
Greenview Secondary School
GMAT Test -
ICON
Personal Information
- Expected Salary: +25% Annual.
- Citizenship: Singaporean
- Gender: Female
- Nationality: Singaporean
- Availability: 3 months’ notice period (Negotiable with Buyout/Balance Leave), East (preferably) or Central (Town)/ North
Reason For Leaving
For a vertical or horizontal growth
Reference Check
- Ms Gloria Lam, Chanel HK, Counterpart, +852 2826 7518, gloria.lam@chanel.com.hk
- Ms Joey Lim, British American Tobacco, ex direct manager, +65 98362938
- Mr Heng Meng Chye, P&G, ex direct manager, +65 9793 5322, Heng.mc@pg.com
Skill Certification
Avantus Training School, MS Excel 97
Co Curricula Activities
2002-2005, Ngee Ann Polytechnic, Ngee Ann Leo Club member, Project Coordinator of Leo Club Activity (Jet’aime Project), Participant cum Helper (Open House, Freshman Orientation, International Day, fund raising project, Annual General Meeting, Anniversary Dinner), Ngee Ann Poly - Mechanical Engineering Society & Division, Freshman Orientation Program – Orientation Leader, Open House – Group Leader, Interschool Shoe Run Competition - Master Of Ceremony, Main Coordinator, Polytechnic Forum held in Star Cruise – Participant, Open House – Organizer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Leisure Activities
- Family time with my hubby & 4 kids
- Food hunting
- Traveling
- Managed a new start up F&B with my family.
Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin