Eric Chen
Summary
Experienced L&D professional with a focus on achieving results through a disciplined approach. Demonstrated success in managing end-to-end L&D projects and a keen ability to adapt and use cutting-edge technologies to drive L&D solution. Currently in China but hold Australian citizenship and relocating back to Australia soon.
Overview
5
5
years of professional experience
Work History
Learning and Development Manager
Deloitte China
10.2023 - Current
- Oversee planning and establishment of Deloitte University in China, ensuring successful implementation of its curriculum.
- Manage company's high-potential talent development program, AI coaching project and reverse coaching program.
- Lead development and delivery of a suite of training workshops, with primary focus on leadership, human capability and competency skills development.
- Advanced facilitation of training, meetings, forums, and focus groups. hire and train new facilitators and internal faculties.
Talent and Leadership Consultant
KPMG Australia
06.2022 - 10.2023
- Lead design and delivery of leadership development and IDE programs for new promotes and lateral hires at KPMG from consultants to directors, encompassing total of 200+ workshop, 3.5K+ participants and 28K+ learning hours per year.
- Consult with business leaders and develop training plans, including content design, logistics, stakeholder engagement strategies, communication plans, deployment strategies, evaluation methods and risk assessment.
- Work with operation teams to ensure seamless implementation and smooth operation of training program, maintaining high level of efficiency and effectiveness throughout the process.
Academic Developer
EIC Education Australia
05.2019 - 03.2022
- Design and facilitate academic development and professional development workshops for university students (test preparation, career counseling, career guidance and coaching workshops etc.)
- Create engaging and visually appealing course materials, including slides, handouts and e-learning courses.
- Analyze student feedback and course evaluations, implementing changes to improve overall effectiveness.
Education
Master of Professional Accounting -
Macquarie University
Sydney, NSW02.2016
Skills
- Course Development (Leadership, skill-based training, human capability development)
- Project Management (Design, Implementation, Budgeting, Evaluation, Reporting)
- Stakeholder Management (administrators, HRBPs, tech team, senior leaders, external vendors)
- L&D theory (ADDIE, Kirkpatrick, Adult Learning Theory, EHC)
- LMS&LXP knowledge (SuccessFactors, Sabacloud, Degreed, Kaltura etc)
- Analytical Skill (PowerQuery, data visualisation, dashboard)
- Coaching and Mentoring
- Content Development
- Resource Coordination
Timeline
Learning and Development Manager
Deloitte China
10.2023 - Current
Talent and Leadership Consultant
KPMG Australia
06.2022 - 10.2023
Academic Developer
EIC Education Australia
05.2019 - 03.2022
Master of Professional Accounting -
Macquarie University
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