Liew Boon tuck
Summary
I will constantly seek development opportunities and enhance both my technical and soft skills to be competent. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
27
27
years of professional experience
Work History
Part time adhoc event security/relief officer
PRUDENCE SECURITY SPECIALIST PTE LTD
04.2023 - Current
- Doing event for security company as and when when they have event like: Close Protection for various artistes or VIPs, Oversea security consultant, Human traffic control, and ETC….
Sell Thai Milk Tea ( Night Bazaar)
Self Employed
11.2022 - 04.2023
- To ensure daily smooth operation at the stall, Making sure the Quality of the drink is safe for consume
- Handling cash, taking orders and ordering daily inventory.
Swabber
JNL Healthcare Services
08.2022 - 10.2022
- To ensure daily smooth operation at the Swabbing centre, Maintain Cleanliness, Follow the MOH guide line on personal hygiene and Checking all appointment for swab for the day and expire date for the swabbing kit and handwash.
- Safeguarded patient confidentiality by diligently adhering to data privacy policies and regulations during all stages of the testing process.
Operation Supervisor
The Makers Creative Agency Pte Ltd
03.2021 - 08.2022
- To ensure smooth operation on issuing of the trace together tokens at community centre under my care, manage rostering and working hand in hand with Community centre team on daily operation
- I Was selected to work hand in hand with Ministry of manpower(MOM) on issuing ART KITS to migrant workers at selected dormitory and recreation centre for a period of 3 months
- After that I was back to trace together tokens again till now.
- Motivated and trained employees to maximize team productivity.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Assistant Executive (Dengue Officer)
National Environment Agency
07.2020 - 02.2022
- To conduct mosquito surveillance and control task, Assist in conducting outdoor fieldwork and ground inspection duties at residential area and industrial area
- Collation of reports and statistics in support of the department's daily operations
- Engage members of public to facilitate inspections by NEA officers, Collecting data for report purpose.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Security
Horus I security
02.2020 - 07.2020
- During the pandemic (covid19) I took up at security job at At Changi exhibition center, there's house those migrant workers who's tested positive
- Main duties: To ensure safety all working staffs and all covid patients
- Maintain order inside the red zone.
Part time adhoc event security/relief officer
ASSET & CROWD MANAGMENT SPECIALISTS PTE LTD
02.2016 - 02.2020
- Doing event for others security company as and when when they have event like: Close Protection for various artistes or VIPs, Oversea security consultant, Human traffic control, and ETC….
- Coordinated operations with other emergency service groups.
- Conducted surveillance to detect suspicious activity.
- Educated staff on organizational mission and goals to help employees achieve success.
Security Operation specialist
Horus I security
10.2014 - 03.2016
- Responsible for performing various tasks such as looking after site and deployment of manpower on ground
- Main duties: Looking after MBS (Marina Bay Sand) site on three different location; Casino bag deposit counter, MBS Theater Back of house, ASM(ART SCIENCE MUSEUM)
- Ensuring to meet clients expectation on their property, and deploy manpower to their needs
- And also to help out company on various events.
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Facilitated change management initiatives, guiding teams through periods of transition while maintaining morale and productivity levels.
Store Assistant
E United International
04.2013 - 10.2014
- Responsible for performing various tasks such as assisting the customers and supporting the sales person in billing and inventory checks
- Main Duties: Ensuring all the products are placed clean and orderly in shelves before the store opens
- Provide qualitative information to the customer such as the features, durability, and functionality of the merchandise
- Generate bill, collect payment and pack the product in a suitable packaging for the sales person
- Keep track of inventory and inform the store manager when new stock needs to be ordered.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Sales Manager
Million Mobile Pte Ltd
03.2002 - 04.2013
- Manage daily operation of the company especially responsible for making sure that the flow of costs and revenues is accurately accounted for and managed
- Main Duties: Managed the sales operation of the company to accomplish business strategy goals
- Maintained good relationship with existing customer
- Kept in close contact with customer to identify new opportunities and prospects
- Addressing customer issues, queries and requirements
- Act as a motivator for sales staff
- Prepared monthly sales report (Excel format) to provide sales information to top management
- Participated in trade shows and exhibitions
- Monitored competitor activities closely to identify any business threats.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Supervisor
California (CBD) CAFÉ, BAKERY, & DELI
04.2000 - 04.2002
- Directly supervise and coordinate activities of employees engaged in preparing and serving food
- Main Duties: Assign duties, responsibilities, and work stations to employees based on their job requirements
- Control inventories of food and utensils, and report shortages to designated people
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and creating work schedules
- Resolve customer complaints regarding food service
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Floor Manager/2nd Asst Manager
McDONALD'S SINGAPORE
03.1997 - 04.2000
- Responsible for supervision on the quality of the food and beverages and supervising the overall restaurant flow
- Main Duties: Manage daily operations including cleanliness, organization, revenue opportunities and staffing
- Monitor staff performance and hold staff accountable for their performance, thereby setting the standard for all employees
- Conduct meetings to analyze operational problems, such as wastage, and establish procedures to solve problems
- Compile and balance cash receipts at the end of the day or shift.
Education
BVT' 2nd Year -
ITE Pasir Panjang
PSLE -
Jurong Town Primary School
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Investigation leadership
- Emergency Response
- Asset Protection
- Innovation and Creativity
Skills And Knowledge
Microsoft Office, SAP, EPOS, PSB Academy Practical English, Kingsfield Education Centre Mathematics For The Real World, McDonald's Corporation Diploma in Basic Operations Course, Diploma in Basic Management Course, English, Chinese, English, Chinese, Hokkien, Cantonese, Teochew, Malay
Personal Information
- Ethnicity: Chinese
- Date of Birth: 05/09/77
- Nationality: Singaporean
Timeline
Part time adhoc event security/relief officer
PRUDENCE SECURITY SPECIALIST PTE LTD
04.2023 - Current
Sell Thai Milk Tea ( Night Bazaar)
Self Employed
11.2022 - 04.2023
Swabber
JNL Healthcare Services
08.2022 - 10.2022
Operation Supervisor
The Makers Creative Agency Pte Ltd
03.2021 - 08.2022
Assistant Executive (Dengue Officer)
National Environment Agency
07.2020 - 02.2022
Security
Horus I security
02.2020 - 07.2020
Part time adhoc event security/relief officer
ASSET & CROWD MANAGMENT SPECIALISTS PTE LTD
02.2016 - 02.2020
Security Operation specialist
Horus I security
10.2014 - 03.2016
Store Assistant
E United International
04.2013 - 10.2014
Sales Manager
Million Mobile Pte Ltd
03.2002 - 04.2013
Supervisor
California (CBD) CAFÉ, BAKERY, & DELI
04.2000 - 04.2002
Floor Manager/2nd Asst Manager
McDONALD'S SINGAPORE
03.1997 - 04.2000
BVT' 2nd Year -
ITE Pasir Panjang
PSLE -
Jurong Town Primary School
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