Eric Ho
Summary
Accomplished business development leader offering over 20 years of experience focused on driving revenue through building and maintaining client relationships. Creative and dynamic marketer with proven expertise in consistently penetrating new markets to ensure sustainable revenue growth. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills.
Adept at working effectively to achieve goals, establishing presence and building a positive brand by being both as a cross-functional team member and individual contributor. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
25
25
years of professional experience
Work History
Product Development Manager
Ashiddari Asia Pte Ltd
09.2024 - Current
- Oversaw development of more than 2 new brands within a year.
- Created product roadmaps to help guide product development processes and align with overall business goals.
- Responsible to negotiate principle contracts, ensuring a fast and advantage market penetration.
- Created and executed strategies to drive development and success of products.
Business Continuity Planning
Thye Hua Kwan Moral Charities
11.2023 - 08.2024
- Played an integral role in business continuity planning efforts by identifying potential risks to operations in the Elderly Service Division and developing contingency plans accordingly.
- Reviewed and created a new Standard Operating procedures (SOP) for the Elderly Service Division which cover the areas in the Corporate Services (HR, Procurement, Finance) and operations services (Anti Aging Centres, Medical Escort Service, Meals On Wheels Service. Home Care Services, Community Care Management Service and Volunteer Service).
- Project lead for the newly proposed and final approved Organization Design in the Elderly Service Division. The process involves redesigning all the units organization charts and manpower movement.
- Supported business continuity planning efforts by providing accurate record-keeping services through the timely updating of digital archives.
- Recruited seniors and trained volunteers in one of the government CST funded project for elderly.
Gourmet and Wine Store Owner
ZenMart
08.2018 - 06.2023
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Developed and implemented customer experience strategies to attract new customers and increase sales.
- Oversaw inventory management, including stock ordering and loss prevention measures.
Assistant Director of Operations
China Sky Chemical Fiber Co. Ltd.
02.2020 - 11.2021
- Assisted the Board in evaluation of possible acquisitions and mergers with potential investors and strategic assets.
- Managed and restructured company debt and proposed draft creditors scheme of arrangement with various creditors on the remaining valuable assets.
- Facilitated proposals to listing regulatory on company resumption of trading and exit of Watch List.
Independent Director
Cacola Furniture International Ltd.
09.2011 - 11.2015
- Monitored effectiveness on the company governance practices.
- Ensured formal and transparent Board nomination and election process.
- Ensured integrity on company accounting and financial reporting system, including independent audit reports, risk management portfolio, and regulatory compliance.
College Director
Raffles Education Corporation Ltd.
12.2008 - 05.2011
- Ensured educational programme is maintained to high-quality performance objectives and standards.
- Provided guidance to Lecturers, staff, students and members of general community.
- Ensured school is compliance with country regulation policy and law. Handled all liaison and communications with education bureau.
- Lead and developed new programme curriculum to stay abreast with current education industry needs.
- Set annual budget and expense within allocated funds.
General Manager
Kinergy Ltd
07.2004 - 10.2007
- Managed strategic planning, marketing, business development and growth in China market.
- Droved aggressively from 0 to 54 global customers within one year.
- Contributed to moving the company from core dependent Semiconductor industry to multi-industries (Medical, Oil & Gas, Aviation, Test & Measurement, Sensors & Motion, and SMT)
- Developed new costing method to maximize the transparency and accuracy of projects P&L.
- Created new pricing presentation by integrating the Bill Of Materials and process costing to the customer's quotation.
General Manager
GrandTel Communications Ltd.
06.2000 - 06.2004
- Established bilateral relationships with International Voice Operators to exchange high volume overseas call minutes.
- Initiated, and executed new marketing strategies to increase sales of calling cards to monthly multi million dollars revenue.
- Drove year-over-year business growth while leading operations and long-range planning.
Education
Bachelor of Arts - Business Administration
Ottawa University
Kansas07-1999
No Degree - Diploma in Electronics And Communications
Ngee Ann Polytechnic
04-1991
Skills
- Design thinking
- Data-driven decision making
- Risk assessment
- Product roadmapping
- Budgeting
- Sales and marketing
- Negotiation
- Project management
- Strategic management
- Staff management
- Brand positioning
- Cross-functional collaboration
- Problem-solving
- Teamwork
Timeline
Product Development Manager
Ashiddari Asia Pte Ltd
09.2024 - Current
Business Continuity Planning
Thye Hua Kwan Moral Charities
11.2023 - 08.2024
Assistant Director of Operations
China Sky Chemical Fiber Co. Ltd.
02.2020 - 11.2021
Gourmet and Wine Store Owner
ZenMart
08.2018 - 06.2023
Independent Director
Cacola Furniture International Ltd.
09.2011 - 11.2015
College Director
Raffles Education Corporation Ltd.
12.2008 - 05.2011
General Manager
Kinergy Ltd
07.2004 - 10.2007
General Manager
GrandTel Communications Ltd.
06.2000 - 06.2004
Bachelor of Arts - Business Administration
Ottawa University
No Degree - Diploma in Electronics And Communications
Ngee Ann Polytechnic