Eric Amaker
Summary
Resilient Sales Professional offering 16 years of providing superior member service and business development through proactive sales efforts. Leveraged problem-solving and effective communication to exceed sales targets, ensuring customer satisfaction and retention. Demonstrated adaptability and professionalism, driving continuous improvement and revenue growth through strategic negotiations and client engagement. Maintained cordial and effective relationships with clients, coworkers, carriers, vendors and other business contacts. Performed complex tasks with many concrete and abstract variables.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Commercial Account Manager
Aggregate Transport Corporation / The Stone Store
01.2017 - 06.2022
- Led a six-member sales team, overseeing the supply chain operations for bulk aggregate and hauling services, ensuring efficient delivery to various commercial contractors. Core customers included: General Contractors, Site/Utility Contractors, Concrete/Masonry Contractors, MEP Contractors, and Commercial Landscape Contractors.
- Boosted customer retention by providing exceptional account management and addressing client concerns promptly.
- Enhanced cross-selling opportunities by identifying client needs and offering tailored products.
- Generated significant revenue growth by consistently meeting or exceeding sales targets for commercial accounts.
- Actively visited jobsites to ensure company representation, along with ensuring delivery efficiency and client satisfaction.
- Conducted regular account reviews to proactively identify areas for improvement or additional support.
- Implemented CRM system to track leads, prospects, and ongoing communications with clients for improved efficiency.
- Developed strong relationships with key decision-makers, fostering trust and promoting business growth.
- Championed process improvements within the department to streamline workflows, reduce errors, and enhance productivity.
- Managed a diverse portfolio of clients, maintaining high levels of satisfaction through personalized service delivery.
- Led successful negotiations on high-value deals, securing substantial profits while mitigating potential risks for the company.
- Collaborated with internal teams to deliver comprehensive solutions for complex client requirements.
- Prepared customer presentations and demonstrations of products to solicit new business.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
Inside Commercial Sales Representative
Aggregate Transport Corporation / The Stone Store
08.2011 - 12.2017
- Sales of various general landscaping & hardscaping products, primarily targeting Commercial Contractors.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Mentored junior team members on best practices in relationship building, negotiation techniques, and product knowledge.
- Worked with Management team on various concepts to target growth opportunities and improve efficiency.
Retail Sales Representative
Aggregate Transport Corporation / The Stone Store
05.2008 - 08.2011
- Greeted customers and helped with product questions, selections, and purchases of various landscaping/hardscaping materials.
- Managed cash register transactions accurately and keeping track of sales records.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
Education
No Degree -
West Virgina University
West VirginaHigh School Diploma -
Cardinal Gibbons
Baltimore, MD06.2006
Skills
- Deal Closing
- Client Relationship Building
- Brand Awareness
- Problem-Solving
- Effective Communication
- Professionalism
- Adaptability
- Continuous Improvement
- Task Prioritization
Certification
Level 1 ICPI Certification
Level 2 ICPI Certification
Level 1 NCMA Certification
Sandler's Sales Training Certification
Hobbies
Proud father of 12 year old son. I enjoy spending time observing his various sporting events. I also enjoy golf, fishing, and catching an occasional O's or Raven's game. Part time Day Trader as well.
Timeline
Commercial Account Manager
Aggregate Transport Corporation / The Stone Store
01.2017 - 06.2022
Inside Commercial Sales Representative
Aggregate Transport Corporation / The Stone Store
08.2011 - 12.2017
Retail Sales Representative
Aggregate Transport Corporation / The Stone Store
05.2008 - 08.2011
No Degree -
West Virgina University
High School Diploma -
Cardinal Gibbons
Level 1 ICPI Certification
Level 2 ICPI Certification
Level 1 NCMA Certification
Sandler's Sales Training Certification
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