Erfan Harun
Summary
A versatile professional eagerly seeking opportunities to contribute, learn, and drive growth in a dynamic work environment. Possess a solid foundation in Engineering, Analytics and Technical IT. Demonstrating dedication and proven expertise as an operations supervisor, with a comprehensive background in supply chain management, and leveraging extensive supervisory and technical skills acquired through roles at PSA and reputable organizations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Application Support Engineer
Kyndryl
06.2024 - Current
- Worked closely with developers to provide feedback on application designs based on user requirements
- Addressed technical issues and guided end users through resolution
- Increased customer satisfaction by providing exceptional support and resolving issues quickly
- Supported software integration and implemented maintenance enhancements
- Developed comprehensive documentation for various applications, facilitating seamless knowledge transfer among team members
GrabFood Delivery Partner
Grab Holdings Ltd
11.2021 - 06.2024
- Maintained meticulous records of deliveries, payments and expenses to track financial performance and identify areas for improvement
- Developed strong customer service skills through positive interactions with customers
Funded Trader/ Introduction Broker
My Forex Funds / Axion Trade
11.2021 - 09.2023
- Applied fundamental and technical analysis to identify trading opportunities and make informed trading decisions
- Demonstrated risk management skills to mitigate losses and maximise profits to secure funding via My Forex Funds
- Actively engaged in continuous learning and research to stay informed about market developments and refine trading strategies
- Acquire and manage client relationships, market financial products, educate clients on investment opportunities, and manage client accounts and trades in finance
- Ensure compliance with regulations and build/maintain strong client relationships
Ship Blaster and Painter
Sembcorp Marine Pte Ltd
06.2021 - 10.2021
- Identified and checked corrosion or rust on vessel surfaces
- Conducted sandblasting and painting of vessel surfaces
- Collaborated within teams to complete tasks before inspection deadlines
(Trainee)Junior Officer/Operations Supervisor/Container Lashing Supervisor
Port of Singapore Authority (PSA Singapore)
02.2018 - 04.2019
- Efficiently deployed manpower for operations
- Conducted toolbox, safety, and operations briefings and checks for workers
- Monitored workflow to improve employee time management and increase productivity
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Planned vessel berths, supervised vessel berthing, and managed port operations
- Supervised container movements, wharf operations, lashing operations, and maintained communications with managers, ship captains/officers and vendors
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
Precision Engineer Assistant
VDL Enabling Technologies Group
04.2017 - 01.2018
- Built reactor core modules according to diagrams and wiring plans compliant with specifications and timeframes
- Conducted quality checks and inventory audits of all parts
- Performed leak tests and function tests of modules and equipment
- Assisted engineers with ad-hoc tasks
Education
Modular Certificates - Diploma - Infocomm Technology (Data Science)
Lithan Acadamy
08.2023
Diploma - Logistics and Supply Chain Management
KAPLAN Higher Education
08.2021
Higher NITEC - Electrical Engineering
ITE College West
10.2014
Skills
- Excel
- Word
- PowerPoint
- Python
- R
- SQL
- Azure
- Power BI
- C
- AutoCAD
- Technical Mechanical Engineering
- Technical Electrical Engineering
- Diagram Reading
- Critical Thinking
- Teamwork and Collaboration
- Adaptability
- Problem-Solving
- Analytical Thinking
Certification
- WSQ Apply Workplace Safety and Health in Shipyard (General Trade)
- WSQ Work at Height (Manager, Supervisor, Assessor level)
- WSQ Provide Armed Protection of Finance Institutions and Related Businesses
- WSQ Understand Law and Police Procedures
- WSQ Handle Incidents
- Basic Fire-Fighting Course at Civil-Defence Academy (CDA)
Personal Information
- Available: Immediate
- Nationality: Singaporean
Timeline
Application Support Engineer
Kyndryl
06.2024 - Current
GrabFood Delivery Partner
Grab Holdings Ltd
11.2021 - 06.2024
Funded Trader/ Introduction Broker
My Forex Funds / Axion Trade
11.2021 - 09.2023
Ship Blaster and Painter
Sembcorp Marine Pte Ltd
06.2021 - 10.2021
(Trainee)Junior Officer/Operations Supervisor/Container Lashing Supervisor
Port of Singapore Authority (PSA Singapore)
02.2018 - 04.2019
Precision Engineer Assistant
VDL Enabling Technologies Group
04.2017 - 01.2018
Modular Certificates - Diploma - Infocomm Technology (Data Science)
Lithan Acadamy
Diploma - Logistics and Supply Chain Management
KAPLAN Higher Education
Higher NITEC - Electrical Engineering
ITE College West
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