Eos Ooi Hui Ling

• Course consultation/advisory (BTC/BTB)
• Full process of student enrolment (Training Provider Getway, School system, LMS)
• School fees collection (collection of school fees, generating of invoice/receipt
• Student orientation
• Edutrust/CPE/PEI audit period

Ad hoc:

• Student counseling and welfare
• Front desk/receiptionist (Wess/Fresha)
• Collaboration with stakeholders to implement training programs/workshops focused on skill enhancement (Hair Salons, Secondary School and other education organization

• Shell Fuel Card application for Private Hired Vehicle
• Shell Fuel Card Sales for Private Hired Vehicle
• General Administrative scope (Document Sorting, Data Entry and month end data cleaning)
• Ad-hoc duties (Outstation to Shell Petrol stations)

• Conduct interview with establishment from different industries on Labour Market, Job vacancy, Conditions on
  Employment, Fair Employment Practices, Work Safety, Employment of Older Workers, Annual Wage
  Changes, Labour Cost & Medical Benefits etc...
• Train and supervise newly hired interviewers within team
• Verify data entry inputs and assist in probing and verifying with respondent on unclear data provided.
• Meeting KPIs and deadline
• Oversees the folding and dispatching of letters
• Monitor the team’s progress and assist in dealing with difficult cases
• Allocate and schedule duties (collection and safekeeping of submission by fax, mail etc…)
• Take charge in safekeeping of completed forms in the storeroom (ad-hoc basis)
• Explore ways to improve work processes