Eng Hin, Jeffrey Chew

• Improved marketing to attract new customers and promote business.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Communicated product quality and market comparisons by creating sales presentations.
• Developed and maintained positive relationships with clients in assigned sales territories.

Industry: Aero & Defense - Airlines, MROs, OEMs and Subcontractors

Areas of Responsibility: China, Japan, Korea, Asean, India, Australia and New Zealand

• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and proposing win win solutions to meet customers' objectives and KPIs.
• Conducted new product demonstrations and presentations to potential clients to capture more sales.
• Executed successful promotional events and trade shows. Attended industry conferences to stay up-to-date with market trends and customer need
• Review of Long Term Agreements T&Cs and Legal
• Generated detailed sales reports and forecasts to analyze performance and track progress.

• Supervised junior staff team and provided technical assistance and advice to enhance performance and productivity.
• Maintained adherence to appropriate health and safety standards to protect crew members and reported promptly on issues of concern.
• Utilized best practices and troubleshooting techniques to resolve machinery issues.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Skilled at working independently and collaboratively in a team environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.