Emmarie Soriano
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales associate position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Gaisano Mall Group
12.2014 - 03.2016
- greet all customers with smile entering the store and assisting our customers in a courteous and business like manner.
- -Answer customer's questions concerning location,price,and use of merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Sales Associate
NCCC Department Store
06.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Store Consignor
Sports Central SM Department Store
01.2017 - 07.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Promotional Brand Ambassador
No Apologies Brand @SM Department Store
10.2017 - 01.2018
- Achieved competitive brand placements at retail locations for existing and new products.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Domestic Helper
Abdullah Albourishad
04.2018 - 07.2020
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Answered telephone and doorbell, took messages and relayed information to owner.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Private Elderly Caregiver/household
Christina Wee
05.2021 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Prepare all medicines and vitamins needs everyday.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Education
High School Graduate
Philippines 04.2013
Skills
- Good customer service
- Customer Satisfaction
- Monthly Inventory
- Company Guidelines
- Customer Support
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Selling Skills
- Inventory Replenishment
- Sales Report Generation
- Customer Needs Assessment
- Time Management
- Teamwork and Collaboration
- Stockroom Upkeep
- Policy and Procedure Adherence
- Cash Handling
- Furniture Sales
- Sport sales
- Speaking Clearly
- Folding Clothes
- Preparation of Appeals
- Inventory Pricing
- Sales Communications
- Checking Inventories
- Retail Knowledge
- Answering Customer Questions
- Retail Store Operations
- Corrective Actions
- Sales Leadership
- Garment Fittings
- Stockroom Organizing
- Customer Understanding
- Merchandising
- Brand & product knowledge
- Compassion
- Observation
- Patience
- Flexibility
Languages
Korean
Beginner (A1)
Awards
Good customer service award
Year 2016
NCCC DEPARTMENT STORE
Timeline
Private Elderly Caregiver/household
Christina Wee
05.2021 - Current
Domestic Helper
Abdullah Albourishad
04.2018 - 07.2020
Promotional Brand Ambassador
No Apologies Brand @SM Department Store
10.2017 - 01.2018
Store Consignor
Sports Central SM Department Store
01.2017 - 07.2017
Sales Associate
NCCC Department Store
06.2016 - 12.2016
Sales Associate
Gaisano Mall Group
12.2014 - 03.2016
High School Graduate
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