Emmanuel Lee Si Heng

Marketing/Business Development:

• Coordinate and execute marketing plans and schedules.
• Drive content creation for various marketing channels.
• Manage social media accounts and marketing materials.

IT Support Portfolio:

• Setup and maintain Zoom and other IT systems.
• Train staff on software usage and online teaching SOPs.
• Troubleshoot IT issues.

Customer Service and Admin:

• Handle inquiries and center visits.
• Manage payments and finance.
• Provide professional customer service and handle feedback/complaints.

HR and Training:

• Conduct online training for staff.
• Handle HR administrative tasks.
• Schedule teachers and arrange relief covers.

Operations and Finance:

• Manage petty claims and fee collections.
• Order and stock center inventory.
• Document workflows and suggest improvements.

Teaching (Preschool & Primary 1)

• Conduct interactive and engaging preschool classes to stimulate early learning.
• Facilitate interactive and engaging lessons tailored to Primary 1 students.

• Follow-Up with all customers’ enquiry,
• Stock take office inventory,
• Managing databases and filing systems,
• Outsource of venues for meeting

• Follow-Up with all customers’ enquiry,
• Liaising with Marketing in Centre’s social platform,
• Ensure all physical teaching material before lesson

• Leaded and manage reservist operation (For TO),
• Key contact for department,
• Outline and handle movements for department

• Centre's Team Lead for holiday programs
• (Pre-school courses), Excellent in Point of Sales experience,
• Assistant Teacher (Pre-school and lower primary),
• Supply Management of Centre's physical inventory,
• Last-line clearance for punch-time in organization,
• Data Entry for all customer's online footprints