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Summary
Skills
Work History
Education
Certification
Accomplishments
Languages
CustomerServiceRepresentative
Emmanuel Chan Shi Hong

Emmanuel Chan Shi Hong

Summary

Familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Highly organized, motivated, diligent and possess strong technical capabilities in Data Science and Cyber Security. Possess comprehensive knowledge for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

  • Data Mining
  • Machine Learning & Deep Learning
  • Neural Networks
  • Agile Methodology
  • Data Visualization
  • Natural Language Processing
  • Incident Response & Access Control
  • Vulnerability Assessment
  • Penetration Testing & Ethical Hacking
  • Web Security & Network Security
  • Risk Assessment
  • Digital Forensics
  • Cloud Security
  • Malware Analysis
  • Programming Languages: Java, C#, .Net, Python
  • Full Stack Development
  • Front End Development
  • Back End Development

Work History

Cybersecurity Intern

Land Transport Authority, LTA
2020.09 - 2021.02
  • Internship at LTA in the Business Solution Integration (BSI) division under the Information Technology and Cybersecurity Department (ITCD). Worked in the DevSecOps environment and part of the Red Team which handles the Penetration Testing of the Company's Web application as well as researching on the DevSecOps Toolchains which the company can adopt the tools.
  • Enhanced network security by conducting vulnerability assessments and implementing recommended patches.
  • Streamlined incident response processes for faster threat mitigation and reduced downtime.
  • Assisted in the development of cybersecurity policies and procedures to ensure compliance with industry standards.
  • Collaborated with IT team to identify potential security risks and develop mitigation strategies.

Sales Assistant

Spring Maternity & Baby
2019.08 - 2019.12
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Medical Registrar

HPB
2019.03 - 2019.05
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.
  • Streamlined clinic operations by implementing effective scheduling and appointment systems.
  • Fostered strong relationships with patients, resulting in increased trust and adherence to treatment recommendations.
  • Facilitated timely referrals to specialists, optimizing patient access to appropriate care.
  • Managed challenging cases effectively by collaborating closely with colleagues and utilizing available resources for additional guidance when needed.

Warehouse Assistant

Love, Bonito
2018.01 - 2018.02
  • Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.

Education

Bachelor of Science - Computer Science

National University of Singapore
Singapore
04.2027

Diploma - Information Security And Forensics

Ngee Ann Polytechnic
Singapore
03.2021

Secondary -

Bukit Merah Secondary School
Singapore
12.2017

Primary -

Radin Mas Primary School
Singapore
12.2013

Certification

  • Google Data Analytics Specialization

Accomplishments

  • Edusave Merit Bursary 2020 and 2019.
  • Director’s List 2018/2019
  • Module Prize for Programming 2018/2019
  • Hack ‘n’ Flag 2018 | Gold Award
  • CDC-CCC Edusave Merit Award 2018
  • Scholastic Merit Award 2017
  • Edusave Certificate of Academic Achievement 2017
  • Edusave Good Progress Award 2016

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

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Emmanuel Chan Shi Hong