EMILY YEO
Summary
A results-driven recruitment consultant with a deep passion for Human Resources and talent management. With extensive experience in recruitment, project and event management, and administrative roles, I possess strong interpersonal skills and a commitment to fostering positive workplace environments. Eager to specialize further in HR, I aim to leverage my diverse skill set to drive organizational growth, enhance employee development, and contribute to the success of HR practices. Continuously seeking opportunities for growth, I am dedicated to advancing my career and making a meaningful impact in the HR field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recruitment Consultant
PERSOLKELLY Singapore
09.2024 - Current
- CEI Certified
- Proactively source and engage IT professionals through platforms like LinkedIn, JobStreet, and other recruitment channels.
- Build a strong talent pipeline for in-demand IT contract roles.
- Review resumes and assess candidates’ technical skills, experience, and cultural fit.
- Conduct initial screenings to evaluate suitability for client requirements.
- Conduct phone, video, and in-person interviews to assess candidates’ competencies.
- Provide feedback and guidance to candidates throughout the hiring process.
- Offer insights on market trends, salary benchmarks, and talent availability.
- Facilitate salary discussions and contract negotiations between clients and candidates.
- Ensure smooth onboarding and contract completion processes.
- Adapt sourcing strategies based on market demands and talent availability.
- Working closely with HRSS team for payroll matters and contract briefing etc.
Cabin Crew
Singapore Airlines
06.2023 - 09.2024
- Completed rigorous cabin crew training covering safety, emergency procedures, and service excellence.
- Deliver world-class in-flight service, ensuring passengers’ comfort and satisfaction.
- Provide exceptional service to PPS Club members.
- Well- Trained in aviation safety procedures, first aid, and emergency response protocols.
- Attend pre-flight briefings on flight details, safety procedures, and passenger profiles (e.g., PPS Club members, special needs passengers).
- Conduct aircraft inspections, ensuring emergency equipment, catering, and cabin cleanliness meet airline standards.
- Coordinate with the cockpit and ground crew on flight details, weather conditions, and passenger requirements.
- Prepare meal and beverage carts, checking special meal requests and dietary needs.
- Perform cabin checks before takeoff and landing, ensuring seatbelts are fastened, tray tables stowed, and exits are clear.
- Ensure cabin cleanliness & comfort
- Worked with different colleagues of cultural diversity.
- Provided excellent customer service, ensured the safety and well-being of passengers by adhering to all aviation regulations and protocols.
- Trained in conflict resolution by handling challenging situations calmly and effectively, ensuring smooth travel experience for all.
- Contributing to the flight’s overall success.
- On-board assessments by my leaders. (Appraisal)
- Assist my leading stewardess/steward with in-flight sales and promote to passenger. (Kris Shop)
Events Team Coordinator (2 Months Contract)
Chatuchak Events Singapore
02.2023 - 04.2023
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Assisted 100+ vendors.
- Formed relationships with vendors (i.e., F&B and Retail Store owners) and provided assistance should a problem arise.
- Guided individuals to entrances while assisting vendors in maintaining calm relations with customers should there be a case of rainy weather through excellent multitasking.
Admin and Marketing Assistant Cum Events Coordinat
Orange Tree Marketing & Events Pte Ltd
11.2021 - 11.2022
- Gap Year Job
- Managed the company’s official website, updating posts and selecting images for brand promotion.
- Designed marketing materials (posters, advertisements) using Canva and Mailchimp for sales campaigns.
- Assisted in live-streaming events on Facebook and coordinated with clients for smooth execution.
- Performed administrative tasks, including filing, invoicing, and data entry using Xero.
- Handled event logistics, including setup and dismantling of exhibition displays at malls.
- Conducted client outreach, promoting event space rentals to drive sales.
- Built and maintained client relationships to support business growth.
- Assisted with external auditing and other ad-hoc administrative duties.
Internship Trainee (Banquet & Events Intern)
Crowne Plaza Changi Airport
11.2020 - 03.2021
- Gained hands-on experience in event coordination, understanding Standard Operating Procedures (SOPs) from planning to execution.
- Assisted in event setup and turnover, ensuring smooth transitions between different functions.
- Provided food and beverage service, including serving, clearing, and refilling drinks for guests.
- Developed Audio Visual (AV) operation skills, conducted inventory checks, and managed Banquet Event Orders (BEOs) for various events.
- Assisted with In-Room Dining requests from other departments to support seamless guest service. (during covid)
- Set up event spaces for external company meetings and corporate gatherings. (MICE etc)
Education
Diploma in Business Practice - Human Resource & Psychology
TEMASEK POLYTECHNIC
04-2027
Higher National ITE Cert - Higher Nitec for Event Management
ITE EAST
04-2021
O-Level Certificate -
BEDOK GREEN SECONDARY SCHOOL
01.2018
PSLE Certificate -
TELOK KURAU PRIMARY SCHOOL
01.2014
Skills
- Microsoft Office
- Class 3A Driving
- Website Creation (Adobe Dream)
- Research and Marketing
- Management and Planning
- Service Excellence (SIA)
- New hire onboarding
- Candidate sourcing
- Cold calling
- Social media recruiting
- Marketing
- Recruitment process management
- Interviewing techniques
- Salary advice
- Recruitment and hiring/ Talent Acquisition
Certification
- Certificate of Employment Intermediaries (CEI Certified)
- SIA Cabin Crew Readiness Programme (CCRP)
Accomplishments
- Singapore Youth Festivals Choir (2015 & 2017)
- Speech Day – Top in Literature (2015)
- Top in Standard and Class, Top in Subjects Literature & Geography (2016)
- The Associated Board of the Royal Schools of Music (2017)
- ICAS English & Mathematics
- Cabin Crew Learning School (Singapore Airlines) – Graduation
Timeline
Recruitment Consultant
PERSOLKELLY Singapore
09.2024 - Current
Cabin Crew
Singapore Airlines
06.2023 - 09.2024
Events Team Coordinator (2 Months Contract)
Chatuchak Events Singapore
02.2023 - 04.2023
Admin and Marketing Assistant Cum Events Coordinat
Orange Tree Marketing & Events Pte Ltd
11.2021 - 11.2022
Internship Trainee (Banquet & Events Intern)
Crowne Plaza Changi Airport
11.2020 - 03.2021
O-Level Certificate -
BEDOK GREEN SECONDARY SCHOOL
PSLE Certificate -
TELOK KURAU PRIMARY SCHOOL
Diploma in Business Practice - Human Resource & Psychology
TEMASEK POLYTECHNIC
Higher National ITE Cert - Higher Nitec for Event Management
ITE EAST
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