Emily Quah
Summary
Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.
Overview
16
16
years of professional experience
Work History
Administrative Clerk
Solid Resources
01.2017 - 12.2022
- Maintained personnel records and updated internal databases to support document.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
- Arranged meetings and appointments and updated records to assist management.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Beauty Specialist
Clarins Singapore
01.2007 - 12.2014
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Followed up with customers to increase satisfaction with purchases and services.
Education
NITEC In Beauty And Wellness - Beauty And Wellness Management
ITE College East
10 Simei Ave12.2006
GCE O Level - Art & Science
Macpherson Secondary School
121 Circuit Road11.2005
PSLE -
Boon Keng Primary School
Upper Boon Keng Road11.2000
Skills
- Customer service
- Client relationship building
- Social Engagement Skills
- Team collaboration
- Sales expertise
- Customer consultation
- Brand awareness
- Beauty routine advice
Timeline
Administrative Clerk
Solid Resources
01.2017 - 12.2022
Beauty Specialist
Clarins Singapore
01.2007 - 12.2014
NITEC In Beauty And Wellness - Beauty And Wellness Management
ITE College East
GCE O Level - Art & Science
Macpherson Secondary School
PSLE -
Boon Keng Primary School
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