Summary
Overview
Work History
Education
Skills
Timeline
Generic
Emelyn Hoo

Emelyn Hoo

Summary

An ambitious graduate with a Higher Nitec in Accounting, Emelyn is eager to leverage her educational background in a professional setting. Her possess strong organizational and multitasking abilities, allowing her to manage tasks efficiently. Proficient in technology, Emelyn adapts seamlessly to various accounting software and tools. Throughout her academic journey, she developed a keen eye for detail and a solid foundation in financial principles. Dedicated to continuous learning, Emelyn actively seeks opportunities to expand her accounting knowledge and skills. Committed to delivering exceptional results, she is prepared to contribute through meticulous financial analysis, accurate bookkeeping, and strategic planning. Ready to face challenges head-on, Emelyn is eager to embark on a career that allows for professional growth and meaningful impact.

Overview

2
2
years of professional experience

Work History

Private Tutor

Haloes Academy
05.2024 - Current

Emelyn provides individualized support to enhance reading, writing, comprehension, character recognition, and basic arithmetic skills. Using engaging methods like storytelling and games, they make learning enjoyable and effective. They assist with homework, monitor progress, and adapt teaching strategies to the child's needs while keeping parents informed to ensure a well-rounded educational experience.

Waitress

THE PROVIDORE SINGAPORE PTE. LTD.
03.2023 - Current

Emelyn remained calm and poised when dealing with difficult customers or during busy shifts, maintaining clean and stocked server areas to enhance efficiency. She adeptly used cash registers and credit card machines, ensuring timely customer check-outs and satisfaction with regular table check-ins. She followed health and safety regulations, prepared silverware sets, and shared detailed menu knowledge, enabling informed customer decisions. Collaborating with kitchen staff, she provided accurate updates on dish availability and offered menu recommendations to upsell food and drinks.
Additionally, Emelyn greeted customers, assisted with purchases, located items, and enrolled customers in reward programs. Emelyn worked flexible schedules to meet business needs and used the POS system to process payments and issue receipts. Emelyn also learned various duties to provide backup during key times, ensuring seamless operations.

Waitress

D Place
10.2022 - 12.2022

Emelyn remains calm and poised when dealing with difficult customers or during busy shifts, ensuring a pleasant dining experience. She keep server areas clean and stocked to increase efficiency while managing tables. Proficient in using cash registers and credit card machines, Emelyn maintains customer satisfaction with timely table check-ins to assess food and beverage needs. Displaying enthusiasm and promoting excellent service, she successfully increase referrals and walk-in business. Emelyn follows health and safety regulations to minimize accidents and liability to the restaurant, also taking care of tasks like folding napkins and preparing silverware sets for the host station.

She share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. Collaborating closely with kitchen staff, emelyn updates customers on unavailable dishes and wait times, providing recommendations and upselling food and drinks to increase sales. Her dedication to providing exceptional service contributes to a positive dining atmosphere and enhances overall customer satisfaction.

Education

Higher Nitec - Accounting

ITE College West
04.2025

N Level -

Bukit Panjang Government High School
12.2022

Primary School Leaving Examination -

Pei Hwa Presbyterian Primary School
12.2018

Skills

  • Confidence building
  • Menu Memorization
  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Greeting guests
  • Order Taking
  • Cash Handling
  • Food Running
  • Accurate money handling
  • Order Accuracy

Timeline

Private Tutor

Haloes Academy
05.2024 - Current

Waitress

THE PROVIDORE SINGAPORE PTE. LTD.
03.2023 - Current

Waitress

D Place
10.2022 - 12.2022

Higher Nitec - Accounting

ITE College West

N Level -

Bukit Panjang Government High School

Primary School Leaving Examination -

Pei Hwa Presbyterian Primary School
Emelyn Hoo