Emeline Tang Wei Leng

Main Ic

• streamline work process
• automation from manual to systemic within boundaries
• coaching and guiding of new inmates on their specific allocated functions

• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Hands on demonstrations on artisan coffee
• Direct Customer interaction for upsell and cross selling

• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Conducted thorough market research to identify emerging trends, adapting business strategies accordingly for sustained growth trajectories.
• Formed strategic partnerships and connected with potential clients to drive business development.
• Spearheaded innovative approaches to resource allocation and strategic planning.

• Directed market expansions to propel business forward, meet changing customer needs.
• Upgraded technology infrastructure for improved data security and streamlined workflow processes, increasing overall productivity levels within the organization.
• Created succession plans to provide continuity of operations during leadership

• Developed innovative sales and marketing strategies to facilitate business expansion.
• Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
• Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
• Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.

• Created financial dashboards to provide insights into key performance indicators.
• Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
• Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
• Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.

• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Established team priorities, maintained schedules and monitored performance.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Aligned team goals and objectives with organizational strategy, aiding business growth.

• Developed strong relationships with external product providers and investment managers to ensure access to best-in-class investment solutions for clients.
• Created financial models to analyze and evaluate investment strategies.
• Mentored junior team members to develop their skills in investment analysis, client relationship management, and sales techniques.
• Provided ongoing portfolio monitoring services to ensure alignment of investments with changing market conditions or changes in client''s circumstances.

• Advised clients on investments, retirement and estate planning.
• Collaborated closely with team members on complex cases requiring specialized expertise.
• Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
• Mentored new associate planners, sharing insights from years of experience working with diverse clientele.

• Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
• Analyzed data to identify trends and predict future insurance needs.
• Identified opportunities for improvements in workflow processes that led to increased productivity among team members without sacrificing quality standards.
• Delivered consistent results within designated authority levels by accurately assessing applicant insurability risks according to company guidelines.