Muhammad Danish Qusyairi Bin Yusri
Grab Deliver Rider
Summary
Driven by a commitment to excellence, I leveraged my critical thinking and mechanical skills at Goldbell Engineering to enhance service standards through meticulous vehicle maintenance and repair. My tenure with Grab and the Singapore Civil Defence Force honed my strong communication abilities, ensuring customer satisfaction and fostering effective team collaborations.
Overview
7
7
years of professional experience
Work History
Delivery Rider
Grab
02.2018 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and drop-offs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
National Service Person
Singapore Civil Defence Force
05.2021 - 05.2023
- Acquired knowledge of government operations while contributing to the successful execution of national programs.
- Improved public speaking abilities through leading presentations and briefings during service activities.
- Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
- Embraced opportunities for personal growth by constantly seeking new challenges and pushing boundaries during the service term.
Intern
Goldbell Engineering
07.2018 - 01.2019
- Carry out maintenance, repair, and overhaul work on heavy vehicles (diesel, commercial vehicle, electric, and hybrid), ensuring a high standard of workmanship and minimizing turnaround time for scheduled repairs and inspections to meet the workshop's service standards and according to the job order.
- Notify Team Leader of unusual repair problems that will require major repair and replacement parts recommendation.
- Adhere to defined guidelines in regards to safety, orderliness, etc.
- Complete work order for each vehicle and unit serviced.
Education
Higher Nitec - Marine Offshore Engineering
ITE College Central
Ang Mo Kio 04.2001 -
Nitec - Automotive Heavy Vehicle
ITE College West
Bukit Batok 04.2001 -
Skills
Basic Mechanical Skills
Critical thinking abilities
Strong Communication Skills
Professionalism and Courtesy
Efficient Navigation Abilities
Traffic Rules Compliance
Vehicle maintenance knowledge
Positive Attitude
Troubleshooting
Repairs knowledge
Engine repair
Timeline
National Service Person
Singapore Civil Defence Force
05.2021 - 05.2023
Intern
Goldbell Engineering
07.2018 - 01.2019
Delivery Rider
Grab
02.2018 - Current
Higher Nitec - Marine Offshore Engineering
ITE College Central
04.2001 -
Nitec - Automotive Heavy Vehicle
ITE College West
04.2001 -
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