Elmiera Syafiqah
Summary
I'm Elmiera Syafiqah, known as 'El' or 'Elmiera' to my family & friends. I am currently 23 years old. I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Legal Secretary position and ready to help the team achieve company goals. I am a detail-oriented team player with strong organizational skills. I am able to handle multiple projects simultaneously with a high degree of accuracy. I am dependable and goal-oriented. Due to the current nature of my job for 3 years 5 months, I am committed and focused when it comes to handling stressful and difficult situations. I have also learnt to built rapport with members of public to instill trust in them and to ensure that they feel secured. I am used working in a fast-paced environment as I am trained to always be on my toes, ready to perform when duty calls.
I am very familiar with Criminal Law (Criminal Procedure Code, Penal Code 1871) as I have been trained to know the laws of the country in order to enforce the law on a daily basis.
Overview
7
7
years of professional experience
Work History
Police Officer
MHA - SINGAPORE POLICE FORCE
06.2021 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Recorded facts to prepare reports documenting incidents and activities.
Customer Service Officer
KIDZANIA SINGAPORE
01.2020 - 04.2020
- Helped large volume of customers and tourists every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Provided primary customer support to internal and external customers.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Handled customer inquiries and suggestions courteously and professionally.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Retail Sales Associate
PEDRO SHOES PTE LTD
12.2017 - 04.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Retail Sales Associate
COTTON ON PTE LTD
11.2016 - 01.2017
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
ZHENGHUA PRIMARY SCHOOL
BUKIT PANJANG GOVERNMENT HIGH SCHOOL
BUKIT PANJANG GOVERNMENT HIGH SCHOOL
Diploma in Hospitality And Tourism Management - Incomplete
NANYANG POLYTECHNIC
09.2019
Skills
- Crime Prevention
- Conflict De-Escalation
- Crime Scene Processing
- Law Enforcement
- Police Reports
- Planning and Coordination
- Interrogation Techniques
- Report Writing
- Relationship Building and Management
- Suspect Interrogation
- Criminal Law
- Crisis Intervention and Deescalation
- Interpersonal and Written Communication
Hobbies
In my free time, my favourite things to do are, cycling, bowling, shopping and food-hunting.
I would usually cycle around East Coast Park or cycle from East Coast Park to Marina Bay Sands.
I also love Bowling a lot as it gives me the thrills and satisfaction whenever I hit strike!
I would go shopping once every 3 months to treat myself and pamper myself when I feel like I deserve it!
Food-hunting allows me to explore different types of cuisines and explore many food places in Singapore, one of my favourite steak places is Picanhas at Club Street.
Timeline
Police Officer
MHA - SINGAPORE POLICE FORCE
06.2021 - Current
Customer Service Officer
KIDZANIA SINGAPORE
01.2020 - 04.2020
Retail Sales Associate
PEDRO SHOES PTE LTD
12.2017 - 04.2019
Retail Sales Associate
COTTON ON PTE LTD
11.2016 - 01.2017
ZHENGHUA PRIMARY SCHOOL
BUKIT PANJANG GOVERNMENT HIGH SCHOOL
BUKIT PANJANG GOVERNMENT HIGH SCHOOL
Diploma in Hospitality And Tourism Management - Incomplete
NANYANG POLYTECHNIC
Similar Profiles
SUNTHAREHSSAN THAYALANSUNTHAREHSSAN THAYALAN
Police Officer at Police Coast Guard, Singapore Police ForcePolice Officer at Police Coast Guard, Singapore Police Force
Muhammad Faizal Bin Mohamed Muhammad Faizal Bin Mohamed null
Officer-in-Charge, Compliance Management Unit at Airport Police Division, Singapore Police ForceOfficer-in-Charge, Compliance Management Unit at Airport Police Division, Singapore Police Force
Hai Keng LimHai Keng Lim
PUBLIC SERVICE OFFICER at Singapore Police ForcePUBLIC SERVICE OFFICER at Singapore Police Force