Elly Sang
Summary
Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated. Exceptional people skills and outgoing personality.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
St. Luke Hospital
05.2023 - 05.2024
- Answered questions regarding menu items, special offers and other restaurant information.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
Rugby Manager
Sang'alo Secondary School
01.2024 - 04.2024
- Reviewed game footage from opponents in order prepare for upcoming matches.
- Facilitated communication between players, parents and coaching staff members.
- Developed strategies to effectively increase team performance, morale and motivation.
- Assessed player skills and provided feedback on performance during practice sessions.
- Analyzed game film to identify areas of improvement in technique or strategy.
- Attended conferences related to rugby management topics.
- Recruited, interviewed and selected new players for the team.
- Monitored budgets to ensure that expenses stayed within allocated limits.
- Developed relationships with local media outlets to promote team events and achievements within the community.
General Organizer
Laboret Boys High school Christian Union
05.2021 - 05.2022
- Implemented new policies and procedures according to company guidelines.
- Conducted research on topics related to organizational development initiatives.
- Assisted in preparing reports by gathering data from various sources.
- Resolved conflicts between team members regarding scheduling or task assignments.
- Provided administrative support to internal departments when needed.
- Coordinated meetings, conferences, travel arrangements, and other special events.
- Maintained inventory of office supplies and ordered new materials as needed.
- Identified areas of improvement in existing organizational structures.
- Compiled information from multiple sources into a single document or report format.
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
- Identified and developed potential leaders, mentoring individuals and delivering feedback.
Education
Associate of Arts - Social Work
Rift Valley Technical Training Institute
Kenya09-2023
Skills
- Food safety knowledge
- Reservation Management
- Health Code Compliance
- First Aid Training
- Housekeeping
- Cleaning and sanitizing
- Food Preparation
- Event Planning
- Cash Handling
- File Management
- Guest Reception
- Administrative Support
- Organizational Skills
- Problem-solving skills
- Self Motivation
- Quality Assessment
Languages
English
First Language
Afrikaans
Upper Intermediate
B2
Timeline
Rugby Manager
Sang'alo Secondary School
01.2024 - 04.2024
Hospitality Worker
St. Luke Hospital
05.2023 - 05.2024
General Organizer
Laboret Boys High school Christian Union
05.2021 - 05.2022
Associate of Arts - Social Work
Rift Valley Technical Training Institute
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