Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Ellie Nguyen

Ellie Nguyen

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

5
5
years of professional experience

Work History

Sales Associate

Prettyfit
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Account Manager

SONATA T&S CO.,LTD
05.2020 - 02.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Education

Degree of Bachelor - International Business

Hutech University
Vietnam
08-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving

Timeline

Sales Associate

Prettyfit
03.2023 - Current

Account Manager

SONATA T&S CO.,LTD
05.2020 - 02.2023

Degree of Bachelor - International Business

Hutech University
Ellie Nguyen