Ellie Millar
Winchburgh
Summary
Ambitious marketing graduate with a foundation in customer engagement and sales support. Utilises analytical skills to identify consumer trends and enhance marketing strategies. Driven to contribute effectively to dynamic teams and support business growth through innovative solutions.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Miniso
Scotland
03.2025 - 01.2026
- Kept shelves neat, clean and organised through visual merchandising.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Shared new products and promotions with customer to encourage sales.
- Organised stock room, ensuring easy access to products and efficient inventory management.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Performed closing duties such as cleaning windows and floors, securing shop premises.
- Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation.
- Processed and loaded deliveries and backstock onto store shelves.
Seasonal Sales Assistant
Lush Cosmetics
Scotland
09.2024 - 01.2025
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Shared new products and promotions with customer to encourage sales.
Marketing Intern
Tayside Cancer Support
Scotland
01.2024 - 09.2024
- Assisted in developing marketing strategies to increase brand awareness amongst target audience.
- Analysed data from marketing campaigns to identify trends and areas for improvement.
- Enhanced target market reach through tactical social media advertising.
- Collaborated with team members to design and distribute marketing materials, such as leaflets and newsletters.
- Managed social media accounts, creating engaging content to foster community interaction and growth.
- Sent targeted emails containing promotions, news and updates to help achieve marketing goals.
- Engaged with customers at industry events, gathering insights to inform future marketing efforts and build relationships.
- Maintained website content, updating product information, and images to keep site current.
- Monitored website performance, identifying issues and proposing solutions to improve speed and functionality.
- Created graphics for signage, leaflets and digital promotions using Canva.
- Edited posts for clarity and grammar before publishing.
- Liaised with team to brainstorm ideas, identify fresh concepts and deliver a wide range of topics for blogs.
- Crafted engaging and informative blog posts tailored to niche audiences, boosting reader engagement and loyalty.
Marketing Intern
Aegon
Scotland
06.2023 - 09.2023
- Supported staff to facilitate smooth planning, communication and marketing of events and campaigns.
- Established clear objectives for marketing initiatives, guiding implementation, tracking and optimisation efforts.
- Collaborated with team members to design and distribute marketing materials, such as leaflets and newsletters.
- Participated in brainstorming sessions to generate innovative ideas for campaign themes and initiatives.
- Participated in brainstorming meetings to develop new slogans, advertisements and marketing outlets for rebranding efforts.
- Conducted market research to gather insights and inform campaign planning and execution.
- Monitored consumer patterns, anticipating changes and maintaining marketing strategy relevance in dynamic landscape.
- Coordinated with sales teams to align marketing strategies with sales objectives and targets.
- Identified market gaps for new and updated products and services.
Crew Member
McDonald's
Newbridge
01.2020 - 01.2023
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Completed cleaning and serving tasks to high-quality standards.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
- Checked completed orders for quality, accuracy and correct portioning and presentation.
Education
Bachelor degree with honours - Marketing Management
Edinburgh Napier University
Edinburgh01-2025
Skills
- Customer engagement
- Visual merchandising
- Email marketing
- Customer service
- Task prioritisation
- Sales and marketing strategy
- Social media account management
- Consumer insights
- Sales analytics
- Behaviour analysis
- Competitor research
- Conflict management
- Product knowledge
- Face-to-face selling
- Confident communicator
- Sales target achievement
Timeline
Sales Assistant
Miniso
03.2025 - 01.2026
Seasonal Sales Assistant
Lush Cosmetics
09.2024 - 01.2025
Marketing Intern
Tayside Cancer Support
01.2024 - 09.2024
Marketing Intern
Aegon
06.2023 - 09.2023
Crew Member
McDonald's
01.2020 - 01.2023
Bachelor degree with honours - Marketing Management
Edinburgh Napier University