Elizer Deepa Vasudeven
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Republic Of Singapore Navy
MINDEF
03.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Customer Service Executive
Singtel
01.2013 - 01.2015
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Expertly navigated escalating situations, leading to resolutions that satisfied both clients'' needs while adhering to company policies.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
- Described product and service details to customers to provide information on benefits and advantages.
- Promptly responded to inquiries and requests from prospective customers.
- Delivered prompt service to prioritize customer needs.
Education
WSQ Advanced Certificate in Early Years
KLC International Institute
Singapore, Null, Singapore10-2025
Foundation Diploma
Kaplan Higher Education Institute
Singapore, Null, Singapore01-2022
Networking & System Administration
Institute Of Technical Education Singapore
Singapore, Null, Singapore04-2015
Certificate In Child Psychology
BMC International College
Singapore03-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Active listening
- Decision-making
Certification
- CPR/AED Certification
- Helicopter Fire Fighting and Rescue Course Singapore Aviation Academy December 2015
- Landing Ship Tank Deck Operation Republic Of Singapore Navy 2020 January
- Network Modules Of Networking Fundamentals and Routing Protocols and Concepts ST Electronics 2016 september
- Firefighting Civil Defense Academy 2015 September
- Maritime Crew Resource management Course ST Engineering 2021 May
- PERFORM WORK AT HEIGHT NTUC Learning Hub 2024 July
Voluntary
November 2013 - March 2015
Volunteered in YWCA Pre-school Centre
Assist Teachers to oversee students in a classroom and non- Classroom settings like lunch, field trips, worked in small groups or one-on-one with students in the classroom to reinforce instructional material.
- Assisted to prepare classroom equipment and instructional materials for lessons.
- Perform recordkeeping duties associated with the classroom including attendance and grade calculation.
- Instruct students in proper classroom procedures and behavior.
Interest
- Understanding and Resolving Problems - I was part of the woman Mentor In the Navy
- Music - Loves to Relate Activities with Music
- Sea Sports - Experienced Wind Surfing and Kayaking
- Speaking - I was Involved in many Events as an EMCEE
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementPersonal development programsHealthcare benefitsWork-life balanceCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Republic Of Singapore Navy
MINDEF
03.2015 - Current
Customer Service Executive
Singtel
01.2013 - 01.2015
- CPR/AED Certification
- Helicopter Fire Fighting and Rescue Course Singapore Aviation Academy December 2015
- Landing Ship Tank Deck Operation Republic Of Singapore Navy 2020 January
- Network Modules Of Networking Fundamentals and Routing Protocols and Concepts ST Electronics 2016 september
- Firefighting Civil Defense Academy 2015 September
- Maritime Crew Resource management Course ST Engineering 2021 May
- PERFORM WORK AT HEIGHT NTUC Learning Hub 2024 July
WSQ Advanced Certificate in Early Years
KLC International Institute
Foundation Diploma
Kaplan Higher Education Institute
Networking & System Administration
Institute Of Technical Education Singapore
Certificate In Child Psychology
BMC International College
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