Elizabeth Roquita Daniel
Summary
Sales & Clinical Executive with more than 13 Years of Experience in F&B, Hospitality and Healthcare with a knack for customer satisfaction. Self-motivated and well-liked amongst past/present colleagues, and possess good critical thinking and problem-solving skills, having come from years of working in a fast-paced and high-pressure environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales & Clinical Executive
Opto Systems (Orthofix)
2022.09 - Current
- Develop marketing materials and implement sales strategies to grow the business
- Monitor and evaluate the success of the services/campaigns launched
- Monitor and input Statistical data using excel Provide service marketing support to distribution channels and reports such as sales forecasts and pipeline data
- Handle any enquires and clarifications from clinics in a timely manner
- Present a weekly report of marketing & sales activity weekly
- Perform research demand for existing products/services
- Conduct competitor analysis and pricing research
- Identify potential customers segments (B2C and B2B)
- Maintain and foster good customer relationships with business partners and associates with regular clinic visits
- Attend cases and assist surgeons in surgeries
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Generated new sales leads to achieve and exceed monthly sales goals.
Registered Nurse
Sengkang General Hospital
2021.04 - 2022.09
- Manage 10-12 clients and Produce a daily report of client condition and effectiveness of treatment
- Collaborate with other healthcare professionals to come up with an effective discharge plan to ensure appropriate documents and services are prepared for the client and their families
- Provide a high standard of care through assessment, planning, implementation and evaluation of nursing care to meet the needs of the clients
- Assist physicians in performing procedures such as chest tube, saline lock, and angiocath insertions
- Learn how to use and troubleshoot devices (e.g Vacs, Pumps, Drains etc)
- Participated actively in quality improvement projects to improve client care delivery
Enrolled Nurse, Executive
Nicole Consultancy
2015.03 - 2019.10
- Provide and support clients' basic activities of daily living
- Assess clients' functional status and recognise normal and abnormal symptoms
- Provide appropriate intervention based on assessment findings and Report any change in clients' condition
- Provide visits to homes and community care centres Provide teaching to clients and their families on basic nursing care procedures
- Supervise and support other nursing staff in healthcare delivery issues
- Identify and communicate clients' needs and problems to caregivers or other healthcare professionals
- Establish and maintain open lines of communication between client, their family and the healthcare team involved in clients' care
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
VIP Executive
Marina Bay Sands, Hotel/Ce La Vi
2016.04 - 2017.12
- Responsible for a target monthly revenue goal
- Worked closely with operations and marketing team to develop promotional ideas
- Collaborate with different hotels and shopping outlets to pass marketing material and promote the company brand
- Attend networking events to generate and acquire new clients to develop new and build existing relationships to support the development of a personal clientele list
- Coordinate with both the guest relations team and the operations team to ensure consistent and efficient service
- Guest Relations
- Conducted regular meetings with team to discuss issues, concerns and updates.
Tadcaster Hospitality
2012.03 - 2016.04
- Organise events and attend to email enquiries
- Handle client's needs and requests to aid in making their experience memorable and building a relationship
- Process a range of documentation and enter information into databases
- Pitch ideas on how to improve performance and efficiency
- Identify workflow issues and find solutions for the management
- Proactively participate in meetings and help create new practices
Education
Diploma - Nursing
Nanyang Polytechnic
2020
Diploma Plus - Literature Appraisal & Academic Writing
Nanyang Polytechnic
2020
NITEC - Nursing
Institute of Technical Education
Singapore2015
Cosmoprof Academy
2014
CHIJ Katong Convent
2012
Skills
- Critical Thinking and Decision making
- Excellent Multi-Tasking
- Strategic Planning Service Oriented
- Experience with Medical Device
- Pharmaceutical Knowledge
- Excellent Communication
- Medical Knowledge Detail oriented
- Calmness under pressure
- Time Management Fast Learner
Accomplishments
- Directors' List (2019 - 2020) for outstanding academic performance - Academic Year 2019/2020 Semester 2
- Directors' List (2018 - 2019) for outstanding academic performance - Academic Year 2018/2019 Semester 2
- Directors' List (2018 - 2019) for outstanding academic performance - Academic Year 2018/2019 Semester 1
- Best GCE N Level Results (2012)
Cambridge Examinations
Nanyang Polytechnic
Certification
Best GCE N Level Results (2012)
Cambridge Examinations
Timeline
Sales & Clinical Executive
Opto Systems (Orthofix)
2022.09 - Current
Registered Nurse
Sengkang General Hospital
2021.04 - 2022.09
VIP Executive
Marina Bay Sands, Hotel/Ce La Vi
2016.04 - 2017.12
Enrolled Nurse, Executive
Nicole Consultancy
2015.03 - 2019.10
Tadcaster Hospitality
2012.03 - 2016.04
Diploma - Nursing
Nanyang Polytechnic
Diploma Plus - Literature Appraisal & Academic Writing
Nanyang Polytechnic
NITEC - Nursing
Institute of Technical Education
Cosmoprof Academy
CHIJ Katong Convent
Best GCE N Level Results (2012)
Cambridge Examinations
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