Elizabeth Lee
Summary
Human Resources Executive with more than 10 years of experience in corporate environments. Strong background in hiring, training and dismissal processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees.
With background in corporate human resources. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits.
Accomplished Senior Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
12
12
years of professional experience
Work History
Senior Human Resources Executive
J&T Express Singapore Pte Ltd
06.2023 - Current
- Directed hiring and onboarding programs for new employees.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and MOM laws.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Processed employee claims involving performance issues and harassment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Senior Human Resource Officer
TDCX (SG) Pte Ltd
06.2021 - 06.2023
- Enhanced employee retention by implementing effective performance management programs and support systems.
- Streamlined HR processes for efficiency, saving time and resources across the organization.
- Established effective succession planning processes to ensure smooth leadership transitions and continued growth of future leaders.
- Negotiated favorable contract terms with external vendors for HR services, reducing costs while maintaining quality support for employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Human Resources Executive
Boustead Projects E&C Pte Ltd
01.2019 - 06.2021
- Reduced turnover rates by developing comprehensive onboarding and training programs.
- Bolstered company culture with the introduction of employee engagement events and activities.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Managed benefits administration, ensuring accurate and timely delivery of services to employees.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Assisted with writing job postings and job descriptions for boards.
Human Resource Officer
NTUC First Campus Co-operative Ltd
08.2015 - 08.2018
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
Human Resources Specialist
Certis Cisco Security Pte Ltd
08.2012 - 08.2015
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
NITEC in Tourism
ITE College West
2010
GCE 'O' Levels
Henderson Secondary SCHOOL
2008
Skills
- Onboarding, Training, and Development
- Exit Interviews and Processes
- HR policies development
- HR analytics
- Employee Relations
- Recruitment strategy
- Benefits Administration
- Succession Planning
- Flexible work arrangements
- Staff Supervision
- Recruitment Strategies
- Workers Compensation
- Retention Strategies
- Occupational safety
- Policy Implementation
- Recordkeeping
- Legal Compliance
- Performance Appraisal
- Human Resources Management
- Dispute Mediation
- Human Resources Operations
- Conflict Resolution
- Operations Management
- Performance Management Systems
- Employment Record Verification
- Confidential Document Control
- Human Resource Information System HRIS
- Accident Investigations
- Contract Negotiation
- Compensation and benefits
Languages
English
Chinese (Mandarin)
Timeline
Senior Human Resources Executive
J&T Express Singapore Pte Ltd
06.2023 - Current
Senior Human Resource Officer
TDCX (SG) Pte Ltd
06.2021 - 06.2023
Human Resources Executive
Boustead Projects E&C Pte Ltd
01.2019 - 06.2021
Human Resource Officer
NTUC First Campus Co-operative Ltd
08.2015 - 08.2018
Human Resources Specialist
Certis Cisco Security Pte Ltd
08.2012 - 08.2015
NITEC in Tourism
ITE College West
GCE 'O' Levels
Henderson Secondary SCHOOL
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