Eliza Lim
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Group Constituency Director
Sembawang GRC
2019.01 - 2023.06
- Initiated a one-stop centre for corporate to match CSR projects in a sustainable and systematic way.
- Youth engagement programme target at youths 15 to 24 years old
- Set up and coodinated Sparks@Bukit Canberra site and GCD Office (2019 - 2023)
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Initiated Gardens Give Back programme to engage elderly and create volunteer opportunity for community/corporate partners.
- Increase awareness and branding of Sembawang GRC through innovative programmes, social media and media engagement.
Deputy Director (Residents' Network)
People's Association HQ
2012.06 - 2018.12
- Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
- Developed strategic plans to achieve organizational goals, ensuring alignment with company's mission and vision, i.e. Initiated ‘Project Sunshine’ to rally all RC/NC to do good as a grassroots movement in the month of November.
- Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
- Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement, i.e, Review funding guidelines and guide 800 200 NCs to improve community engagements.
Assistant Director (Emergency Preparedness)
People's Association HQ
2010.10 - 2012.05
- Improve branding for PA Community Emergency Response Team (CERT) through social media, media engagement and collaboration with agencies at national engagement such as NDP and F1, unify CERT across all constituencies.
- Initiated reward and recognition system for 3,000 CERT volunteers, i.e. CERT Journal and badge system.
Constituency Director (Sembawang)
Sembawang GRC
2007.06 - 2010.09
- Engage corporate partners to adopt community events, i.e. sustainability day by Semb Waste, PAssion card promotion with AKIRA
- Redesign residents’ engagement, i.e. new residents' involvement
- Increase awareness and branding of constituency through social media
Project Manager (Arts & Culture)
South West Community Development Council
2005.05 - 2007.06
- Improve awareness and branding of South West CDC, i.e. Initiated and implemented South West District Arts Festival involving community and corporate partners, ‘Lunch Time Concert’ at malls in South West to give budding talents an opportunity to showcase music talents, etc.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Deputy Head (Community Sports)
People's Association HQ
2002.01 - 2004.05
- Started new division to takeover 90 Constituency Sports Clubs from SportSG.
- Oversee and ensure smooth implementation of 13 inter-constituency games.
- Secured sponsorship of $300,000 for 13 inter-constituency games
Club Manager
PA Changi Sea Sports Club
2000.04 - 2002.01
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
Sales Executive
Crystal Wines Pte Ltd
1999.04 - 2000.04
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Education
Masters in Gerontology - Gerontology
Singapore University of Social Science
Singapore01.2015
Bachelor of Science - Economics
University of London
Singapore04.1999
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Volunteer Management
Affiliations
- Volunteer, Coast2Coast Humanitarian Outreach (2004 - 2009)
- Volunteer, Meals-on-Wheels (SWAMI Home) (Adhoc)
- Warden, Church of St Teresa (2018 - 2021)
Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Timeline
Group Constituency Director
Sembawang GRC
2019.01 - 2023.06
Deputy Director (Residents' Network)
People's Association HQ
2012.06 - 2018.12
Assistant Director (Emergency Preparedness)
People's Association HQ
2010.10 - 2012.05
Constituency Director (Sembawang)
Sembawang GRC
2007.06 - 2010.09
Project Manager (Arts & Culture)
South West Community Development Council
2005.05 - 2007.06
Deputy Head (Community Sports)
People's Association HQ
2002.01 - 2004.05
Club Manager
PA Changi Sea Sports Club
2000.04 - 2002.01
Sales Executive
Crystal Wines Pte Ltd
1999.04 - 2000.04
Masters in Gerontology - Gerontology
Singapore University of Social Science
Bachelor of Science - Economics
University of London
Similar Profiles
Christine Karen Rogero FabreChristine Karen Rogero Fabre
Pre-School/Child Care Center Teacher at STAR LEARNERS @ SEMBAWANG PTE. LTD.Pre-School/Child Care Center Teacher at STAR LEARNERS @ SEMBAWANG PTE. LTD.
YAU CHONG OHYAU CHONG OH
Driver Cum Maintenance Crew at Sembawang AirbaseDriver Cum Maintenance Crew at Sembawang Airbase
MELINDA EDMONDSMELINDA EDMONDS
HR Manager (Nevada Operations) at GRC Nevada Inc. – Fortitude Gold CorpHR Manager (Nevada Operations) at GRC Nevada Inc. – Fortitude Gold Corp