Elissa Eng
Summary
Driven professional with a proven track record at Yijin Plumbing Service, excelling in office management and customer service. Demonstrated ability to enhance document management systems and streamline office operations, ensuring project completion with high quality. Skilled in MS Office and team collaboration, adept at fostering relationships and achieving goals with minimal oversight.
Overview
13
13
years of professional experience
Work History
Admin
Yijin Plumbing Service
12.2023 - 08.2024
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Waitress
Avery
06.2023 - 11.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Pamper Pet Corner
Pet Groomer
01.2012 - 12.2014
- Optimized oil and gas production by regularly monitoring and adjusting well equipment.
- Reduced downtime for well maintenance by efficiently troubleshooting and repairing equipment issues.
- Improved safety on site by conducting regular inspections of pumping equipment and reporting any discrepancies.
Education
Nlvl
Sembawang Secondary School
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- MS Office
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Office Management
- Personable and Approachable
- Data Confidentiality
- Team Collaboration
- Document Management
- Staff Management
- Schedule Coordination
- Work Planning and Prioritization
- Scheduling
- Relationship Development
- Goal Setting
- Employee Supervision
- Deadline Adherence
- Business Administration
- New Hire Onboarding
- Bookkeeping
- Timesheet Processing
Timeline
Admin
Yijin Plumbing Service
12.2023 - 08.2024
Waitress
Avery
06.2023 - 11.2023
Pamper Pet Corner
Pet Groomer
01.2012 - 12.2014
Nlvl
Sembawang Secondary School
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