Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elise Hui Lang Tay

Summary

Dynamic customer service professional with extensive experience at Venezia Gelato Italian Ice Cream.

As a Prison officer, I am professional with deep knowledge in security and inmate management. Strong focus on maintaining order, enforcing regulations, and ensuring safety.

Proven team collaborator, adaptable to changing situations, and reliable in high-pressure environments. Skilled in conflict resolution, communication, and surveillance.

Correctional professional with comprehensive understanding of institutional security and inmate management. Known for robust teamwork and consistent results in high-pressure environments. Valued for adaptability and reliability, with skills in conflict resolution and maintaining discipline.

Experienced with inmate management and maintaining security within correctional facilities. Utilizes conflict resolution techniques to handle challenging situations effectively. Knowledge of institutional policies and procedures, ensuring safe and orderly environment. Proven track record of managing inmate behavior and ensuring compliance with institutional policies.

Demonstrated conflict resolution skills and strong ability to work effectively under pressure. Hardworking skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Correctional Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 18 year industry history. Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues.

Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.

Safety-oriented Correctional Officer with more than 15 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Focused Correctional Officer offering 18 yr history of monitoring high-volume correctional facilities to maintain safety and order.

  • Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Resourceful and dedicated and hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
  • Ready to help team achieve company goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.
  • Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
  • Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
  • Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Detail-oriented individual with exceptional communication and project management skills.
  • Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
  • Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
  • Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills.
  • Known for reliability and adaptability, with swift capacity to learn and apply new skills.
  • Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
  • Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks.
  • Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience

Work History

Prison Officer

Singapore Prison Service
12.2006 - Current
  • Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
  • Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
  • Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
  • Participated in ongoing training courses for continuous professional development in correctional practices.

Customer Service Representative

Venezia Gelato Italian Ice Cream
06.2001 - 06.2003

Delivered exceptional service by accurately scooping ice cream according to customer preferences.

Managed stock levels to ensure sufficient supply of cups and tubs.

Personal Banking

Overseas Chinese Bank Of China
04.2006 - 12.2006

Executed data entry for transitioning systems.

Facilitated inter-departmental document transfer.

Education

NA - Banking And Finance

Ngee Ann Polytechnic
Singapore
12.2002

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Beginner (A1)
Chinese (Mandarin)
Beginner (A1)
Chinese Hokkien
Beginner (A1)

Timeline

Prison Officer

Singapore Prison Service
12.2006 - Current

Personal Banking

Overseas Chinese Bank Of China
04.2006 - 12.2006

Customer Service Representative

Venezia Gelato Italian Ice Cream
06.2001 - 06.2003

NA - Banking And Finance

Ngee Ann Polytechnic
Elise Hui Lang Tay