Elijah Cesare Cheng
Summary
Background includes engineering support for product planning, testing and release. Knowledgeable about documentation, schematics, and production requirements. As well as being dependably successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Tuk Tuk Cha
07.2019 - 11.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Internship Student
Sunningdale Tech
06.2021 - 12.2021
- Supported with creating project marketing materials to promote services.
- Collected, arranged, and input information into database system.
- Increased proficiency in software programs used within the industry, boosting overall productivity during the internship period.
- Increased efficiency by automating repetitive tasks through the implementation of scripts or macros where applicable.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Server
Lime House
09.2023 - 11.2023
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
O Level Cert -
St Andrew Secondary
Potong Pasir12.2017
Diploma - Digital Precision Engineering
Nanyang Polytechnic
Yio Chu Kang04.2022
Skills
- Food sales and promotion
- Relationship Building
- Warm and Friendly
- Quality Assurance Controls
- AutoCAD
- Project Management
- Teamwork and Collaboration
- 2D and 3D modeling
Certification
- First Aid License - 13 June 2022 - 14 June 2024
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Server
Lime House
09.2023 - 11.2023
Internship Student
Sunningdale Tech
06.2021 - 12.2021
Server
Tuk Tuk Cha
07.2019 - 11.2019
O Level Cert -
St Andrew Secondary
Diploma - Digital Precision Engineering
Nanyang Polytechnic
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