Elijah Malubay
Singapore
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
7
7
years of professional experience
Work History
Sales Associate
Nike GMG
11.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Sales and Service Consultant
Fitness First Singapore
03.2023 - 10.2023
- Analysing prospect’s needs and building rapport with them by demonstrating the facilities and equipment in the gym that will match their needs and converting them to members
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Assists in reception duties when needed, greets all members with a warm welcome
- Work in collaboration with Fitness Instructors to convert prospects that need personal training
- Assisted in the development of marketing materials targeting potential customers, increasing overall brand awareness.
- Discussed options with clients and determined appropriate plans.
Customer Service Executive
Pedro - Singapore
07.2017 - 09.2017
- Addressed customers courteously using suitable methods and problem solving skills
- Greeted customers and displayed respectful attitude, helping develop rapport with the customer base and build lasting relationships
- Followed up with customers regarding product functionality and overall satisfaction
- Ensured store cleanliness throughout the day and assisted in doing weekly stock checks
Education
Diploma - Digital Marketing
Kaplan Higher Education
Singapore, Null, Singapore02.2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Listening skills
Hobbies and Interests
Meeting and working with new people, Engage with customers and fulfilling their needs
Reading
General reading of history and past events, learning
Languages
English
Bilingual or Proficient (C2)
Tagalog
Upper intermediate (B2)
Timeline
Sales Associate
Nike GMG
11.2023 - 09.2024
Sales and Service Consultant
Fitness First Singapore
03.2023 - 10.2023
Customer Service Executive
Pedro - Singapore
07.2017 - 09.2017
Diploma - Digital Marketing
Kaplan Higher Education
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