Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELFYSHA ZAHAR

Summary

Detail-oriented and customer-focused Receptionist with experience managing front desk operations in a marine environment. Skilled in greeting and assisting visitors, handling inquiries, coordinating appointments, and processing documents with a strong emphasis on efficiency and accuracy. Adept at maintaining clear communication between clients and staff while ensuring compliance with industry standards and safety protocols. Known for excellent organizational skills, professionalism, and ability to handle high-pressure situations.

Overview

8
8
years of professional experience

Work History

Receptionist

Vships Asia Group
10.2024 - Current

Efficiently managed front desk operations by welcoming visitors, handling phone and email communications, coordinating appointments, processing administrative documentation, and facilitating seamless communication between staff and clients, while ensuring strict adherence to marine industry regulations and safety protocols.

Customer Service Officer

Sengkang General Hospital
05.2019 - 01.2020

Provided compassionate and efficient customer service by assisting patients and visitors with inquiries, managing appointment scheduling, coordinating with medical staff, resolving concerns, maintaining patient records, and ensuring a positive experience in alignment with hospital policies and procedures.

Retail Assistant

Levi's co
01.2019 - 03.2019

Consistently provided high-quality customer service, accurately processed sales transactions, maintained organized and visually appealing merchandise displays, supported inventory management, resolved customer inquiries and issues, and contributed to achieving store sales and performance targets.


Office Cleaner

Biostar Pte Ltd
10.2017 - 06.2018

Ensured a hygienic, safe, and well-maintained environment by performing comprehensive cleaning duties, sanitizing high-traffic areas, restocking supplies, and adhering to strict health, safety, and cleanliness standards.

Education

Kent Ridge Secondary
01.2014

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Innova Primary
01.2013

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New Town Primary
01.2012

Skills

  • MS Office
  • Data Entry
  • Customer Service
  • Telephone Support
  • Filing
  • Document Management
  • Front Desk
  • Billing and Invoicing
  • Microsoft Office
  • Administrative Support
  • Customer Relations
  • Microsoft Excel
  • Problem Resolution
  • Follow-up skills
  • Product Knowledge
  • Team Development
  • Call Management
  • Microsoft PowerPoint
  • Order Processing
  • Store maintenance
  • Live chat support
  • Delivery Scheduling
  • Product Sales
  • Sales closing
  • Handle Enquiries and Requests
  • Telephone skills
  • Data entry
  • Time management
  • Organization skills

Timeline

Receptionist

Vships Asia Group
10.2024 - Current

Customer Service Officer

Sengkang General Hospital
05.2019 - 01.2020

Retail Assistant

Levi's co
01.2019 - 03.2019

Office Cleaner

Biostar Pte Ltd
10.2017 - 06.2018

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Innova Primary

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New Town Primary

Kent Ridge Secondary
ELFYSHA ZAHAR