Detail-oriented and customer-focused Receptionist with experience managing front desk operations in a marine environment. Skilled in greeting and assisting visitors, handling inquiries, coordinating appointments, and processing documents with a strong emphasis on efficiency and accuracy. Adept at maintaining clear communication between clients and staff while ensuring compliance with industry standards and safety protocols. Known for excellent organizational skills, professionalism, and ability to handle high-pressure situations.
Efficiently managed front desk operations by welcoming visitors, handling phone and email communications, coordinating appointments, processing administrative documentation, and facilitating seamless communication between staff and clients, while ensuring strict adherence to marine industry regulations and safety protocols.
Provided compassionate and efficient customer service by assisting patients and visitors with inquiries, managing appointment scheduling, coordinating with medical staff, resolving concerns, maintaining patient records, and ensuring a positive experience in alignment with hospital policies and procedures.
Consistently provided high-quality customer service, accurately processed sales transactions, maintained organized and visually appealing merchandise displays, supported inventory management, resolved customer inquiries and issues, and contributed to achieving store sales and performance targets.
Ensured a hygienic, safe, and well-maintained environment by performing comprehensive cleaning duties, sanitizing high-traffic areas, restocking supplies, and adhering to strict health, safety, and cleanliness standards.