Summary
Overview
Work History
Education
Skills
LANGUAGE PROFICIENCY
References
AVAILABILITY
Timeline
Generic

Elena Mak

Sembawang

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.

Overview

21
21
years of professional experience

Work History

VP of FX Middle Office and FX Settlement Team

BNY
05.2019 - Current
  • Established and maintained strong relationships with our business strategic partners.
  • Collaborate with FX Products team to launch new products and services offering in Emerging Markets based on client needs analysis and client onboarding.
  • Implemented Manual Touch Points (MTP) analytics tools using Tableau to drive in-depth analysis leading to overall time saving of 2-3 hours.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization such as Ishare ETF onboarding discussion.
  • Streamlined processes that resulted in improved resource allocation and cost reduction. For example onboard to API, remove manual position, manual MT599 and manual accounting entry posting.
  • Collaborated with senior management to develop strategic initiatives and long term goals of making Emerging market workflow to be as seamless as possible as the Develop Market.
  • Leveraged technology such as Alteryx, Internal AI chat box, VBA and Python to automate workflows and streamline processes, resulting in increased productivity and risk control.
  • Cultivated strong relationships with sub custodian promote collaboration and long-term success.
  • Promoting employee engagement and retention, being the lead for APAC Peakon Focus Group and APAC Ops Branding.
  • Participate in UAT test cases.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the team.
  • Managed risk assessments and compliance initiatives to ensure regulatory adherence.

Team Lead of FX Overlay

BNY
04.2014 - 05.2019
  • Work with fund manager to design a suitable hedging model to meet the clients and operations expectation.
  • Mentored junior staff, fostering skill development and knowledge retention.
  • Liaise with Legal team to ensure all documents are signed
  • Ensure new share class fund or new client with seamless onboarding process.
  • Do testing on UAT environment and ensure everything work smoothly before goes live date
  • Attend team lead meeting to update top management on FX Overlay & Onboarding work progress, projects and volume.
  • Developed training materials for team onboarding, improving new hire integration.
  • Facilitated regular team meetings to ensure alignment on project deliverables and expectations.
  • Managed workload distribution effectively, balancing tasks among team members according to their strengths and areas of expertise.
  • Perform NAV share class/ sub portfolio NAV currency hedge review
  • Execute FX when NAV exceed tolerant level
  • Booking NDF Fixing trade
  • Assist trader amend inter-branch FX booking.
  • Perform Sales and Trader end of day P&L book review.

FX Regulatory Reporting (Supporting)

BNY
05.2014 - 04.2018
  • Perform Trade reconciliation to make sure all regulate trade are reported to Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS) on time.
  • Investigate and working with counterparties for content mismatched and unlink trades to ensure the trade is matched and linked on HKTR system.
  • Proven ability to learn quickly and adapt to new situations.

Associate, FX Settlement & CLS

BNY
01.2011 - 01.2014
  • Perform end to end processing support to treasury & Markets on Foreign Exchange and NDF
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Perform FX CLS processes supported for BNY Control Branch
  • Reconciliation for CLS settlement trades, investigate when necessary
  • Verify FX trade details are accurate against various source like Reuters, Broker confirmation, Email, MT300
  • Prepare swift MT599, MT292, MT202, MT210, MT103, MT999 and matching MT900 and MT910


BANK EXECUTIVE of Enterprise Banking Factoring

DBS BANK
01.2005 - 01.2011
  • Perform reconciliation and Account Receivable duties
  • Matching of payments with Statement of Account
  • Perform fund Disbursement to client account.
  • Validation of client invoices and bill of landing.
  • Prepare TT payments for oversea client factoring.
  • Follow up with overdue invoice payments and update Relationship managers
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Manage approximately 30 incoming calls, emails per day from clients.

Education

Bachelor - Business Management

Royal Melbourne Institute of Technology Australia
Australia
01-2011

Diploma - Information Technology

Singapore Polytechnic
Singapore
2005

GCE O Level -

Si Ling Secondary School
Singapore

Skills

  • Team leadership
  • Relationship building
  • Decision-making
  • Critical thinking
  • Risk management
  • Process improvement
  • Presentations
  • Alteryx
  • Microsoft Visio
  • Microsoft Power BI

LANGUAGE PROFICIENCY

Mandarin (Spoken and Written)
English (Spoken and Written)

References

  • Sidney Tan, Executive Director, 8168 8903, UOB
  • Lynn Tan, Vice President, 9732 7025, OCBC
  • Eric Tan, Vice President, 9694 8653, ICBC

AVAILABILITY

1-month notice

Timeline

VP of FX Middle Office and FX Settlement Team

BNY
05.2019 - Current

FX Regulatory Reporting (Supporting)

BNY
05.2014 - 04.2018

Team Lead of FX Overlay

BNY
04.2014 - 05.2019

Associate, FX Settlement & CLS

BNY
01.2011 - 01.2014

BANK EXECUTIVE of Enterprise Banking Factoring

DBS BANK
01.2005 - 01.2011

Bachelor - Business Management

Royal Melbourne Institute of Technology Australia

Diploma - Information Technology

Singapore Polytechnic

GCE O Level -

Si Ling Secondary School

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