Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
2
2
years of professional experience
Work History
Cashier
Mahmuds Tandoor
Singapore, Singapore
03.2024 - 04.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from clients.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Always tried to upsell products to customers.
- Handle difficult customers in a positive way, managing to still put a smile on their face.
- Provided backup support for other departments when needed, showcasing versatility within the F&B environment.
Intern
Singapore Grand Prix
Singapore, Singapore
09.2023 - 10.2023
- Assisted customers in navigating company website and arranging delivery attempts, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Networked with high profile clients and provided a guided tour around the hospitality suites.
- Arranged for customizations upon customers requests.
Intern
Singapore Grand Prix
08.2022 - 10.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Provided project progress updates and proposed solutions to issues.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with clients to deliver tickets.
Retail Sales Associate
The Cosmetics Company Store
11.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
Education
Diploma - Aerospace Engineering
04.2025
I am pursuing a diploma in aerospace engineering. I have currently learnt aircraft maintenance, engineering system and design, integrated real world
- Recipient of Best in Subject Award, Secondary 3, 2020
- concert Band, 2018 to 2021
- Section Leader & Welfare Head of Saxophone section and the Band respectively
- Host, Chinese New Year Primary School, Games day Primary school, National Day Primary School, Chinese New Year Secondary school, Teachers Day Secondary School
Skills
- Leadership
- Records Preparation
- Creative and Resourceful
- Brand Development
- Client Relationships
- Client Guidance
- Attention to Detail
- Public Speaking
- Outstanding Communication Skills
- Verbal and Written Communication
- Problem-Solving
- Idea Brainstorming
Languages
Chinese (Mandarin)
Intermediate (B1)
Timeline
Cashier - Mahmuds Tandoor
03.2024 - 04.2024
Intern - Singapore Grand Prix
09.2023 - 10.2023
Intern - Singapore Grand Prix
08.2022 - 10.2022
Retail Sales Associate - The Cosmetics Company Store
11.2021 - 02.2022
Ngee Ann Polytechnic - Diploma, Aerospace Engineering
Similar Profiles
Josue MwenzeJosue Mwenze
Sous Chef at Tandoor Indian RestaurantSous Chef at Tandoor Indian Restaurant
Harpreet KaurHarpreet Kaur
Chef at Kings Tandoor & BarChef at Kings Tandoor & Bar
Gurpreet SinghGurpreet Singh
Cook at Tikka N TandoorCook at Tikka N Tandoor