ELANGOH NADARAJAN
Singapore
Summary
Training, Learning and Development specialist with over 15 years of work experience, consultancy and advisory, and successfully helmed management roles. Proficient in administrating and managing full spectrum in Training, Learning and Development in Singapore, SEA and Europe with excellence in communication across multicultural landscapes. Skilled business process developer/expert with ability to turn around organizational and operational difficulties by training and retraining staffs, installing new SOPs and training manuals using Training, Learning & Development as background to design the appropriate training programs, and successfully codifying them into organizational standard procedures, with strong and deep expertise in general organizational management, cost control, sales & marketing, customer service, training & development and consultancy. Achieved Diploma in Adult and Continuing Education (DACE) and Advanced Certificate in Training and Assessment (ACTA, v5) Successfully accredited courses with WSG (SSG/IBF) under Security Sector, Information and Communication Sector, Finance Sector and Critical Core Skills (Sustainability, Green and Digital Economy)
Overview
9
9
years of professional experience
Work History
SENIOR CONSULTANT, Risk Advisory - Digital Controls (EDU)
Deloitte & Touche Enterprise Risk Services
02.2024 - Current
- Understand the goals of Deloitte clients, align objectives by setting clear priorities and direction of Education and Learning solutions
- Influence clients, teams, and individuals positively
- Lead by example and provide equal opportunity for people to grow, develop and succeed
- Establish positive relationship with senior stakeholders and deliver exceptional client service
- Maximise results and drives in high performance from people while fostering collaboration across businesses and geographies
- Manage diverse teams within a highly inclusive team culture
- Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make
HEAD OF TRAINING & COMPLIANCE
Knowledgehut Solutions Pte Ltd
04.2022 - 02.2024
- Evaluated and selected training and educational institutions as local / Asian country partners and in the region to resell courses while working closely with the CEO and the legal department, resulting in a 30% improvement in learning outcomes and a 10% increase in learners' satisfaction
- Worked with content team, constructed / reconstructed courses as per the SSG / IBF SkillsFramework while coordinating with WSG funding officers
- Coordinated training administration and logistics, manage course registration, confirmation, delivery and evaluation
- Maintained files, updated records and ensured the safekeeping of course information, documents, courseware and resources
- Participated in projects involving course administration, courseware enhancements, training/learning management system, etc
- Worked with Trainer Management Team, administer appointments of trainers/assessors, managed probation and performance assessment, signed appointment contracts, monitor noncompliance of appointment terms, and administer contract renewal/termination
- Managed scheduling of trainers/assessors to conduct training/assessment, track utilization and monitor assignment distribution among trainers/assessors
- Updated and maintained profile details, contract status, assignments conducted and performance management records
- Induct trainers/assessors on course contents, training and assessment policies/procedures and communicate updates
- Oversaw feedbacks on trainers/assessors, evaluated the feedback and implemented corrective action(s)
- Reviewed course evaluation reports, provided recommendations for improvements and implemented identified interventions
- Developed survey questionnaire on stakeholders' perception and evaluation of training impact, administered the survey, conducted analysis, prepared reports and make recommendations
- Reviewed training administration system, policies and processes, identified areas for improvement and implemented action plan(s) for continuous improvement
TRAINING MANAGER
Etann Security Management Consultant Pte Ltd
01.2019 - 03.2022
- Lead and perform Face to Face and Online Learning Management System (LMS) that includes web-based seminars & training, classroom training sessions and video presentation, and determine training needs, various requirements and objectives of Etann, in accordance to organisational guidelines and formulate appropriate training plans
- Identify, develop and initiate the training management process flow within Etann to conform to SSG/WSG, CPE and respective government agencies' requirements, including Course Accreditation and Course Proposal processes, requirements and guidelines to introduce new courseware/curriculum
- Organise and conduct workshops for theory, practical and online training for new and existing courses
- Administer, develop, implement and deliver training literature and manuals for new courses, and update Etann's core programme, curriculum, courseware with version control records to meet specific training needs and identify various learning interventions
- Monitor and guide training team in training methodology (Training/Coaching, Facilitation, Application of Instructional Design, etc), and streamline training management processes for trainers/staffs to improve productivity and make updates when necessary
- Determine and discuss training needs, learning and instructional issues, or new educational needs and requirements by meeting with stakeholders and relevant department managers
- Manage costs for all programmes, productions, and publications to report to organization executives regarding a return on investment
- Maintain understanding of new educational and training techniques and methods
- Plan training capacity for the calendar year, administer and execute all training programmes in accordance to Etann's requirements
- Lead and perform overall content management tasks in Etann's Learning Management System (LMS), which includes creating and uploading contents onto Etann's LMS production environment ensuring consistent file naming conversions, backing-up of source materials, and testing content within a pilot environment
- Identifying and proposing needful solutions with issues of working with appropriate third parties (vendor / content provider)
- Acquired Organisational Accreditation (OA) and Course Accreditation (CA) from SkillsFuture Singapore (SSG) and Workforce Singapore (WSG) for Etann Security Management Consultant Pte Ltd
- Set up, lead and managed Learning Management System (LMS) for Etann Security Management Consultant Pte Ltd
ASSOCIATE SECURITY AUDITOR
Ascentiaa Security Management Pte Ltd
05.2018 - 01.2019
- Plan, execute and assist security audits
- Inspect and evaluate security controls at designated security sites
- Evaluate the efficiency, effectiveness, and compliance of operation processes of security sites related government regulations
- Review and create reports to establish security risks and complications
- Weigh the relevancy, accuracy, and perspective of conclusions against audit evidence
- Provide recommendations to improve security on all levels
ORGANIZATIONAL NEEDS CONSULTANT
Negi Singapore Pte Ltd
05.2016 - 12.2017
- Oversee full spectrum of Learning & Development department including streamlining of procedures, staffs' scheduling, purchase & inventory management, customer service and administration
- Lead organizational management, analyse training & development needs, conduct analysis to identify and capitalise on business opportunities
- Administer development, delivery, and implementation of core leadership programmes and identifying other learning interventions for the entire organization
- Guide team in progress methodology, revamp processes and streamline trainings for service staffs to improve productivity
- Successfully boosted productivity by 10% - 12% through streamlined Learning and Development implementation and Training processes
Education
Diploma - Adult and Continuing Education
Institute for Adult Learning
01.2017
Advance Certificate - Training and Assessment
Institute for Adult Learning
01.2015
Skills
- Learning & Development
- Courseware Development
- Instructional Design
- Training Management & Operations
- Staff Training & Team Building
- Human Resource Development
- Resource Planning & Cost Control
- Direct Consumer Marketing
- Operations Management
- Project Management
- Client Relationship Management
- Leadership & Management
- Public Speaking
- Communication Skills
- Microsoft Office
- Adobe Applications
- Audio & Video Production
- Sound Mixing
- Linear/Non-Linear Editing
- Authoring of Video
- Authoring of Audio
- Authoring of Images
Miscellaneousinformation - Languages
- Excellent Proficiency in English and Tamil (Oral and Written)
- Malay (Oral)
Significantachievements
- TRAINING MANAGER, Acquired Organisational Accreditation (OA) and Course Accreditation (CA) from SkillsFuture Singapore (SSG) and Workforce Singapore (WSG) for Etann Security Management Consultant Pte Ltd., Set up, lead and managed Learning Management System (LMS) for Etann Security Management Consultant Pte Ltd.
- ORGANIZATIONAL NEEDS CONSULTANT, Successfully boosted productivity by 10% - 12% through streamlined Learning and Development implementation and Training processes.
- PRESIDENT OF BRADDELL HEIGHTS ADVANCE TOASTMASTERS CLUB, Achieved President's Distinguished Club Award for the year 2016 - 2017., First runner up for Braddell Heights Advance Toastmasters Club, Humorous Speech Contest, 2016., Second runner up for Toastmaster International District 80, Division S, Humorous Speech Contest, 2016.
Timeline
SENIOR CONSULTANT, Risk Advisory - Digital Controls (EDU)
Deloitte & Touche Enterprise Risk Services
02.2024 - Current
HEAD OF TRAINING & COMPLIANCE
Knowledgehut Solutions Pte Ltd
04.2022 - 02.2024
TRAINING MANAGER
Etann Security Management Consultant Pte Ltd
01.2019 - 03.2022
ASSOCIATE SECURITY AUDITOR
Ascentiaa Security Management Pte Ltd
05.2018 - 01.2019
ORGANIZATIONAL NEEDS CONSULTANT
Negi Singapore Pte Ltd
05.2016 - 12.2017
Advance Certificate - Training and Assessment
Institute for Adult Learning
Diploma - Adult and Continuing Education
Institute for Adult Learning
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