Elaine Huimin Sim

I took a year off to focus on [traveling, family, health, personal growth, etc.]. It was a valuable time for reflection and skill-building. I’m now recharged, focused, and excited to bring my full energy back into a structured and goal-driven environment.

• Arranging appointment
• Maintain and update customer records and sales databases (CRM).
• Provide administrative support to the sales team, including preparing reports, proposals, and presentations.
• Handle incoming sales inquiries via phone, email, or in person.
• Communicate with customers regarding complaint and any queries
• Liaise with internal departments (e.g., finance and marketing) to ensure timely and accurate order fulfillment.
• Monitor and report on sales targets, performance metrics.
• Train and support new sales team members on internal systems and administrative processes.
• Act as a liaison between the sales team and other departments to facilitate communication and resolve issues efficiently.
• Conduct research on market trends, competitor offerings, and customer needs to support the sales strategy.
  
  
  
  
  
  
  
  
  
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• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.

• Proactively establish new clients and up-selling existing clients.
• Identify, purpose and sell the most ideal services.
• Case study with management and colleagues to improve sales and execute approved action plans to achieve sales target.
• In 2022 generate 640k for the company.
• Build rapport fast with working partner and maintain trusting long term relationship.
• Daily engagement of 30 - 40 dealers per day for bidding and viewing arrangements.
• Confirming bids before offering to client.
• Arranging of viewing appts with daily follow ups.
• Invoicing and bill collection with dealers on a monthly basis.
• Ad-hoc jobs to be done if different department requires help.

• Company Overview: Phhp Marketing company are dealing with health supplement, it's a MLM company.
• Handling general stuffs such as Daily report, stock take, booking courier, customer enquires, data entry.
• Resolves problem that received from customers.
• Monthly report to finance department, managing the store as I'm working alone, ensure everything in the store are well maintain.
• Phhp Marketing company are dealing with health supplement, it's a MLM company.

• Be Responsible on sale targets and profitability of stores.
• Handling paperwork.
• Planning schedule.
• Daily schedule ensure each location with enough manpower.
• Recruiting, Selecting suitable candidate for second interviews with area manager.
• Monitoring, Mentally & physical support staffs, Appraisal.
• Arrange Shipment & Handling incoming stocks.
• Follow-up closely on customer and assist with their enquirers.
• Ensure all products are labeled correctly and kept in good condition.
• To manage stock levels and making key decisions about stock control for the retail store.
• Maintain market trends in the industry.
• Setup for new store/counters.
• Was promoted from a Part-time staff to a Store Manager in June 2010.