ELAINE CHAN
Singapore
Summary
Highly organized and professional individual with strong written and verbal communication skills. Possessing an empathetic attitude, I am committed to utilizing these skills to assist others and align with the mission of your company.
Overview
10
10
years of professional experience
Work History
Police Officer
Singapore Police Force
07.2021 - Current
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Supportive team player who consistently contributes ideas during staff meetings, helping to refine salon processes and procedures.
Human Resource Executive
Delivery Holdings
10.2020 - 05.2021
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Managed benefits administration, ensuring accurate and timely delivery of services to employees.
Sales Assistant
Johann Strings Violin
03.2018 - 04.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Clinic Assistant
Healthway Medical Group
02.2016 - 09.2017
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines.
Telecommunicator
Grab
05.2017 - 07.2017
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Diagnosed and resolved complex integrated customer issues for implementation.
- Performed day-to-day monitoring, management, administration and support of alarm systems.
- Performed network modeling and analysis.
Sales Assistant
Mango
05.2015 - 07.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Diploma in Fashion Design - Fashion Design
Nanyang Academy of Fine Arts
Singapore10.2020
Nitec in Business Services - Business Administration And Management
Institute of Technical Education
Singapore04.2016
GCE N Levels -
St Anthony's Canossian Secondary School
Singapore11.2014
PSLE -
Chongzheng Primary School
Singapore11.2010
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office Word
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Lightroom
Languages
English
Chinese
Hokkien
Hobbies and Interests
- Photography
- Designing
- Editing
- Volunteering
- Baking
- Figure Skating
- Knitting
Personal Information
- Date of Birth: 02/15/97
- Nationality: Singaporean
Timeline
Police Officer
Singapore Police Force
07.2021 - Current
Human Resource Executive
Delivery Holdings
10.2020 - 05.2021
Sales Assistant
Johann Strings Violin
03.2018 - 04.2019
Telecommunicator
Grab
05.2017 - 07.2017
Clinic Assistant
Healthway Medical Group
02.2016 - 09.2017
Sales Assistant
Mango
05.2015 - 07.2015
GCE N Levels -
St Anthony's Canossian Secondary School
PSLE -
Chongzheng Primary School
Diploma in Fashion Design - Fashion Design
Nanyang Academy of Fine Arts
Nitec in Business Services - Business Administration And Management
Institute of Technical Education
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