Eirod Baptista
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
13
13
years of professional experience
Work History
Retail Supervisor
G2000 APAREL PTE LTD
02.2019 - Current
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Implemented visual merchandising guidelines consistently for an appealing store layout that attracted customers'' attention.
- Analyzed sales reports to identify trends and opportunities.
Retail Store Manager
Birkenstock/Star 360
01.2018 - 02.2019
- Enhanced customer satisfaction through training staff on exceptional customer service practices.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized inventory management with regular stock check.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
Assistant Store Manager
American Eagle Outfitters, Inc
01.2015 - 01.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Collaborated with store manager to develop strategies that drove traffic and increased sales.
Senior Visual Merchandising
G2000 Apparel Pte Ltd
06.2011 - 05.2015
- Developing innovative visual merchandising strategies and implementing eye-catching displays.
- Provide assistance to customer inquiries.
- POS opening and closing
- Setting stores daily and individual target
-
Education
Bachelor of Science - Business Administration
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA CAGAYAN PHILIPPINES04.2011
Skills
- Task Delegation
- Employee Motivation
- Store Organization
- Excellent Communication
- Staff Coaching and Training
- Scheduling and timekeeping
Timeline
Retail Supervisor
G2000 APAREL PTE LTD
02.2019 - Current
Retail Store Manager
Birkenstock/Star 360
01.2018 - 02.2019
Assistant Store Manager
American Eagle Outfitters, Inc
01.2015 - 01.2018
Senior Visual Merchandising
G2000 Apparel Pte Ltd
06.2011 - 05.2015
Bachelor of Science - Business Administration
CAGAYAN STATE UNIVERSITY
Similar Profiles
Daniel Safwan Daniel Safwan null
Sales Associate at G2000Sales Associate at G2000
LEONG XIN ENLEONG XIN EN
Part-Time Fashion Coordinator at G2000Part-Time Fashion Coordinator at G2000
Maninder Singh LahouriManinder Singh Lahouri
Truck Driver at G2000 EXPENSES INCTruck Driver at G2000 EXPENSES INC