Summary
Overview
Work History
Education
Skills
Timeline
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Eileen Tham

Summary

Dynamic optician with proven expertise at Optique Paris Miki, excelling in optical measurements and customer service. Successfully increased sales by effectively communicating lens benefits and resolving prescription issues swiftly. Skilled in insurance verification and optical dispensing, ensuring patient satisfaction and understanding of vision care options. Committed to delivering exceptional service and tailored eyewear solutions.

Overview

4
4
years of professional experience

Work History

Optician

Optique Paris Miki
04.2021 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.

Education

N Level - MOE Education

Guangyang Secondary School
Bishan
09.1997

Skills

  • Customer service
  • Insurance verification
  • Optical measurements
  • Computer skills
  • Optical dispensing
  • Retail sales

    • Optical orders

Timeline

Optician

Optique Paris Miki
04.2021 - Current

N Level - MOE Education

Guangyang Secondary School

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Eileen Tham